Tanner Knudtson
Fort Collins,CO
Summary
Upbeat, customer-focused, sales associate with 10 years of experience in customer service environments. Flexible and approachable, with strong organizational and time management skills. I deliver memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
8
8
years of professional experience
Work History
Bartender/Server
T.G.I. Fridays
Longmont, CO
07.2016 - 06.2023
- Helped customers pair beverages with food orders by offering knowledgeable advice on wine and liquors
- Trained new servers in company policies, guest service standards, and best practices
- Increased bill totals by suggesting drinks, desserts and other add-on purchases.
Budtender
Organic Alternatives
Fort Collins, CO
03.2022 - 11.2022
- Provided high end customer service while upselling quality products to individuals over the age of 21.
- Informed and educated guests about cannabis i.e.: what it is, how it can be used, medicinal benefits, and recreational purposes.
- Handled hundreds and thousands of dollars in a register; and multiple registers simultaneously.
- Worked with large groups of guests, many of them having overlapping questions and did so effectively.
- Retained a vast amount of information pertaining to an ever expansive and exceedingly useful field.
Bar Manager
Revel Entertainment LLC
Fort Collins, CO
11.2019 - 09.2021
- Trained and supervised bar staff to deliver top-notch service and craft high-quality beverages
- Improved team knowledge and abilities by training each in proper procedures and standards
- Boosted brand awareness and patron loyalty with special events, signature cocktails, and seasonal offerings.
Bar Lead
Charlie's Denver Nightclub
Denver, CO
08.2019 - 12.2019
- Satisfied guests with prompt service and friendly assistance.
- Delivered exceptional customer service to bolster strong relationships and build positive experiences.
- Collaborated positively with peers and other staff members to maintain friendly, supportive, and cooperative work atmosphere.
Server
Pepper's Fireside Grille
Firestone, CO
06.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Monitored dining room for cleanliness and proper set-up at all times.
- Checked food before serving it to customers.
- Took orders from customers accurately and in a timely manner.
Education
High School Diploma -
Roosevelt High School
05.2013
Some College (No Degree) - Psychology
Northeastern Junior College
Sterling, ColoradoSkills
- Employee training
- Sales promotion
- Hospitality and accommodation
- Multitasking
- Time management
- Hardworking
- Leadership Skills
- Restocking inventory
- Team management
- Critical thinking
- Organization
- Troubleshooting
Timeline
Server
Pepper's Fireside Grille
06.2023 - Current
Budtender
Organic Alternatives
03.2022 - 11.2022
Bar Manager
Revel Entertainment LLC
11.2019 - 09.2021
Bar Lead
Charlie's Denver Nightclub
08.2019 - 12.2019
Bartender/Server
T.G.I. Fridays
07.2016 - 06.2023
High School Diploma -
Roosevelt High School
Some College (No Degree) - Psychology
Northeastern Junior College
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