Tanner MacDowell
The Plains
Summary
Dynamic customer service professional with a proven track record at G&J Pepsi-Cola, excelling in merchandise presentation and customer relationship management. Recognized for enhancing product visibility and driving sales through effective promotional planning and strong teamwork. Reliable and detail-oriented, committed to delivering exceptional service and optimizing inventory management.
Overview
5
5
years of professional experience
Work History
Customer Service Merchandiser
G&J Pepsi-Cola
Athens, OH
06.2023 - Current
- Executed merchandising strategies to optimize product placement and visibility in retail locations..
- Analyzed sales data to identify trends and recommend adjustments to inventory management strategies.
- Developed strong relationships with store managers to enhance cooperative merchandising efforts.
- Implemented promotional displays, ensuring alignment with marketing campaigns and seasonal initiatives.
- Provided exceptional customer service by offering product recommendations and assisting with purchase decisions.
- Maintained clean and organized store environments, creating welcoming spaces for shoppers.
- Conducted regular inventory audits for accurate stock management and efficient replenishment.
- Improved overall store aesthetics through consistent adherence to visual merchandising guidelines, driving higher foot traffic and sales.
- Conducted regular audits of merchandise displays to maintain compliance with company standards.
- Trained new staff on merchandising techniques and best practices for product presentation.
General Laborer
We Frame
Albany, OH
04.2023 - 07.2023
- Operated tools and equipment to support framing projects efficiently.
- Assisted team members in maintaining high-quality standards in production processes.
- Loaded and unloaded materials, ensuring proper organization and safety protocols.
- Conducted quality inspections on finished frames to ensure customer satisfaction.
Bartender
Doug’s Vault
Albany, OH
06.2021 - 04.2022
- Prepared and served a variety of beverages, ensuring consistency and quality.
- Maintained cleanliness and organization of bar area to enhance customer experience.
- Collaborated with kitchen staff to synchronize orders and optimize service efficiency.
- Assisted in managing inventory, tracking supplies, and placing orders as needed.
Education
No Degree - Sociology/Criminology
Ohio University
Athens, Ohio, OHHigh School Diploma -
Alexander High
Albany, OH05-2020
Skills
- Merchandise presentation
- Shelf maintenance
- Stock rotation
- Brand awareness
- Promotional planning
- Friendly and outgoing
- Reliable and punctual
- Active listener
- POS systems
- Planogram design
- Customer relationship management (CRM)
- Expert in adobe photoshop
- Creative with adobe InDesign
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Decision-making
Accomplishments
- Designed 100 elaborate store displays for store promotions during the holiday season.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 20 staff members.
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Customer Service Merchandiser
G&J Pepsi-Cola
06.2023 - Current
General Laborer
We Frame
04.2023 - 07.2023
Bartender
Doug’s Vault
06.2021 - 04.2022
No Degree - Sociology/Criminology
Ohio University
High School Diploma -
Alexander High