Organized and dependable candidate successful at forging connections with customers. Quickly gains product knowledge in order to service the customer with expertise.
Overview
10
10
years of professional experience
Work History
Guide
Bonobos
01.2023 - 05.2024
Built personal relationships with guests to promote positive experiences.
Greeted customers in engaging manner and helped with product questions, selections, and purchases.
Boosted customer satisfaction by providing personalized recommendations and assistance with product selections.
Team Lead
Indochino
06.2021 - 06.2022
Built strong relationships with customers through positive attitude and attentive response.
Provided honest knowledge based feedback to make guest experience result in impeccable custom suits.
Keyholder
UNTUCKit
03.2019 - 12.2019
Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
Collaborated with the management team on implementing strategies to achieve store''s monthly sales targets.
Guide
Bonobos
05.2016 - 03.2019
Enhanced store appearance by maintaining attractive merchandise displays and ensuring a clean, welcoming environment for customers.
Generated brand awareness and positive product impressions to increase sales.
Ensured that screenings ran smoothly, assisted with any guest inquiries or requests, and organized and led both the front-of-house staff (box office) and in-theater servers.
As a projectionist, I utilized the Comscore Theater Management System to plan and execute all theater screenings.
Office PA
Lionsgate
09.2020 - 12.2020
Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
Provided reliable administrative support for the production team, enabling efficient task completion.
Education
High School Diploma - Drama and Dramatics/Theatre Arts, General