Summary
Overview
Work History
Education
Skills
Timeline
I recieved CNA of the year, and the Customer Service awards
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Tannis Smith

Topeka,KS

Summary

Compassionate and detail-oriented CNA with over 17 years of experience in patient care. Known for exceptional customer service in person and over the phone, critical thinking and time management skills, consistently ensuring compliance with HIPAA standards while mentoring junior CNAs to enhance patient handling practices.

Overview

17
17
years of professional experience

Work History

CNA

VA Health Care System
Topeka, KS
04.2009 - 04.2026
  • Provided compassionate patient care, assisting with daily living activities and ensuring comfort.
  • Monitored vital signs, documenting changes to support treatment plans and improve patient outcomes.
  • Assisted nursing staff in administering medications and treatments, adhering to safety protocols.
  • Educated patients and families on health management, fostering understanding of care plans.
  • Mentored junior CNAs, promoting best practices in patient handling and caregiving techniques.
  • Collaborated with interdisciplinary teams to develop individualized care strategies for veterans.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provided activities.
  • Provided customer service in person and over the phone
  • Supported needs of 15+ residents under long-term care.

CNA

Advena Living
Topeka, KS
06.2011 - 01.2012
  • Streamlined workflow processes, enhancing efficiency in patient care delivery across departments.
  • Advocated for veteran needs, ensuring compliance with healthcare regulations and standards of practice.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Supported needs of 25+ residents under long-term care.
  • Assisted patients with daily living activities, ensuring comfort and dignity.

Education

CMA - CMA

ACCC
Iola, KS
02-2006

CNA - Nursing

ACCC
Iola, KS
02-2004

GED -

Washburn Tech
Topeka, KS
05.1995

Skills

  • Time management
  • Patient care
  • Attention to detail
  • HIPAA compliance
  • Maintaining confidentiality
  • End-of-life care
  • Wound care
  • Problem-solving
  • Multitasking and organization
  • Team collaboration
  • Flexibility and adaptability
  • Conflict resolution
  • Patient advocacy
  • Electronic charting
  • Compassionate caregiver

Timeline

CNA

Advena Living
06.2011 - 01.2012

CNA

VA Health Care System
04.2009 - 04.2026

GED -

Washburn Tech

CMA - CMA

ACCC

CNA - Nursing

ACCC

I recieved CNA of the year, and the Customer Service awards

They choose people that are that stand out the most for these awards and the Customer Service award it the highest award.