Tanos TJ McCauley
South Lake Tahoe,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Food Server and Bartender
Chart House Restaurant
Stateline, NV
03.2022 - Current
- Collaborated with other dining room and bar staff to facilitate efficient service
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Established rapport with customers by providing friendly and attentive service.
- Engaged in suggestive selling and other sales techniques.
Assistant Food and Beverage Manager
Vail Resorts Inc
South Lake Tahoe
10.2021 - 03.2022
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
- Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
- Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
- Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
Food Server
Suite 100 Restaurant, Bar And Lounge
Anchorage, AK
04.2020 - 10.2021
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Cultivated warm relationships with regular customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
High School Diploma -
Avail High School
Anchorage, AK08.2017
Skills
- Guest Relations Management
- Bar Terminology
- Portion Sizes
- Wine Pairings
- Suggestive Selling
- Servsafe Certified
- Tableside Service
- Dish Preparation
- Order Accuracy and Delivery
- Server Systems
- Wine Service
- Order Accuracy
- Dining Customer Service
- Workflow Coordination
Timeline
Food Server and Bartender
Chart House Restaurant
03.2022 - Current
Assistant Food and Beverage Manager
Vail Resorts Inc
10.2021 - 03.2022
Food Server
Suite 100 Restaurant, Bar And Lounge
04.2020 - 10.2021
High School Diploma -
Avail High School