Tanushree Dixit
Tonbridge,Kent
Summary
Innovative Solution Architect with in-depth understanding of software deployment and system design illustrated over 16 years of experience in similar roles. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Excellent communication skills and extensive experience working with clients and partners.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Salesforce Solution Architect
Tata Consultancy Services
08.2019 - Current
- Currently working for London Stock Exchange Group (LSEG) as an End-to-End Solution Architect to deliver a CRM Unification Project which involves the merge of Sales processes for various business units to an existing CPQ Quote-To-Cash process of Refinitiv
- Customer facing role to provide technical guidance to help clients build solutions that are reliable, secure, and cost-optimized
- Responsible for driving discovery, requirement and reviews workshops with Clients and Business Users to convert business problems into technical business solutions
- To analyze business requirements, architect system solutions, draft solution documents, present Product demos, client & business Reviews, and lead cross-functional teams to support the delivery roadmap
- Efficient in functional/technical documentation like Prototyping, Process Flows, Solution Design Document (SDD), Technical Design Document (TDD), Solution Architecture Document (SAD) etc
- Handle Design Integrity Forum (DIF) reviews with the Salesforce Design Authority (DA) team and LSEG Platform Architects
- Show & Tell demos during development phase and Conference Room Pilot (CRP) demos during UAT phase to 200+ audience
- Implemented Salesforce CPQ Advanced Approvals for the parallel approval client requirements and automated the existing manual approval process
- This included the setup and configuration of approval processes, approval rules, approval chains, approvers, automate resubmitted approvals, and control the order that approvers receive requests, which provided an enhanced and engaging customer experience
- End-to-end implementation of License Management for Refinitiv CPQ Quote to Cash process
- The intent of the product was to address the Business pain point of license management in various licensing systems like AAA, SPM, PUBS, etc separately
- The end goal of the project was to provide a 360 Billing and License view to the Business Users
- Led Lightning Migration project which was a Salesforce Classic to Salesforce Lightning migration for Sales and Service Cloud.
Salesforce Technical Lead
Tata Consultancy Services
05.2017 - 07.2019
- Led Data & Visibility Personal Identifiable Information (PII) project which was a GDPR Compliance project whose main objective was to screen exposure of Personally Identifiable Information and achieve GDPR compliance
- Was part of the Learning & Development Team of the Mumbai Salesforce Practice
- Provided salesforce training to the new joiners
- Led a Panorama Extensibility program which aimed to develop a flexible solution which allowed core Thomson Reuters automated workflow functionality to be included and installed through a Managed Package (not hosted in Salesforce AppExchange)
- Helped set up a Complex Branching strategy tailored for my client which is in line with the Weekly Agile Releases
- Created Solution Design and Architecture, Delivery Roadmap, Provided Secure, Scalable and Future Proof Solutions to Win RFP Requirements and later convert them into Successful Projects
- Working with a cross functional team to build Integration for real time, asynchronous and batch data processing which included Integration with Azure Bus Topic
- Performed code reviews and supported Salesforce Administrators/Developers
- Facilitate backlog refinement, sprint planning, daily scrums, and demos
- Mapped functional requirements to Salesforce platform features to build scalable solutions while consulting and coaching around the best practices in Salesforce implementation.
Salesforce Consultant
Tata Consultancy Services
06.2016 - 04.2017
- Led a Data Migration Project which was part of a Digitization Journey for Lennar Homes from a Legacy System to Salesforce which involved Informatica Cloud as an ETL
- Worked on an Integration project in the Sales Cloud.
Full Stack Web Developer
Tata Consultancy Services
09.2010 - 05.2016
- Responsible for CRM customization for a transformation project of The Law Society of England which aimed at digitizing member’s information and the associated business processes using Microsoft Dynamics CRM
- End to end development of a rest based WCF Service which integrated with the Native App developed by Future Workshops UK for Royal Bank of Scotland
- Also, worked as an ETL SME for query/stored procedure development, optimizations, etc in Oracle
- Implemented a Custom Logging Framework to Log Exceptions for a project in Bank of America.
Software Developer
All E Technologies Pvt Limited
12.2009 - 08.2010
- To generate automated test scripts for Microsoft Dynamics NAV products
- Responsible for developing and scheduling automated test scripts against local official builds in the lab environment, analyzing failures, log bugs and defect fixing.
Software Developer
Tech Mahindra
08.2007 - 11.2009
- Responsible for understanding Business and Technical Requirements
- Code development using C#.NET and database queries/stored procedures using SQL Server/Oracle
- Draft Unit Test Plan and Production Support activities.
Education
Master of Science - Computer Science
J K Institute, University of Allahabad
Skills
- Salesforce Architecture, Apex, Aura, LWC, Javascript, Salesforce Integration, Sales Cloud, Service Cloud, Salesforce CPQ, Quote to Cash, Commercial Cloud, C#NET, SQL Server, Oracle, WCF, Jquery, HTML5, CSS3, Informatica Cloud, MS CRM, PowerPoint, Word, Excel, Visio, Lucid, Avonni, ANT, Agile, GIT, Copado
- Systems Design Analysis
Certification
- Salesforce Certified Application Architect
- Salesforce Certified Data Architect
- Salesforce Certified Sharing and Visibility Architect Salesforce Certified Platform Developer I
- Salesforce Certified Sales Cloud Consultant
- Salesforce Certified Service Cloud Consultant
- Salesforce Certified Administrator
- Salesforce Certified Advanced Administrator
- Salesforce Certified Platform App Builder
- Salesforce Certified CPQ Specialist
- Salesforce Certified Salesforce Certified B2C Commerce Developer
- Salesforce Certified JavaScript Developer I
- Apttus 201 CLM Essentials
- Copado Certified Administrator
Additional Information
- Star of the Month Award, Aug 2022
- Best Team Award, June 2021 & May 2022
- Star of the Quarter, Aug 2021 Service and Commitment Award,
- Sep 2020 Technical Excellence Award, Aug 2020
- Star Team Award, Jul 2019
- Star of the Month, Apr 2017
- Beyond Excellence, Apr 2016
Timeline
Salesforce Solution Architect
Tata Consultancy Services
08.2019 - Current
Salesforce Technical Lead
Tata Consultancy Services
05.2017 - 07.2019
Salesforce Consultant
Tata Consultancy Services
06.2016 - 04.2017
Full Stack Web Developer
Tata Consultancy Services
09.2010 - 05.2016
Software Developer
All E Technologies Pvt Limited
12.2009 - 08.2010
Software Developer
Tech Mahindra
08.2007 - 11.2009
Master of Science - Computer Science
J K Institute, University of Allahabad
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