Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Tanya Aho

Hancock,MI

Summary

Strong Administrative Assistant with proven expertise at McDonald’s in enhancing operational efficiency and customer satisfaction. Skilled in data entry and office administration, I successfully resolved cash discrepancies and streamlined payroll processes. Adept at fostering positive communication, I effectively managed employee onboarding and addressed customer concerns, ensuring a seamless experience for all involved.

Overview

18
18
years of professional experience

Work History

Administrative Assistant

McDonald’s
Houghton, MI
07.2008 - Current

•Ensured daily cash deposits were accurately counted and prepared.

Resolved inaccuracies in daily cash records.

Tracked violations involving cash transactions.

Emailed Cash Sheet updates through Excel to office manager.

•Checked and balanced time clock punches. Ensured proper breaks were being taken and employees were clocked out at the correct time.

Balanced and posted payroll at the end of each pay period.

•In addition, I resolved customer complaints (both in-store and corporate).

Communicated with the hiring managers to be sure new hires received their correct orientation pay and uniforms.

Emailed all invoices, packing slips, purchase receipts and donation request forms to the office manager.

Entered waste counts into the computer.

Updated our daily sales and labor percentages along with the service times.

Tracked promo slips, refunds and coupons.

Managed the uniform inventory and placed orders for all uniforms as well as any employee merch requests and the monthly office supplies order.

Education

High School Diploma -

Christian Liberty Academy Satellite Schools
Arlington Heights, IL

Skills

Customer service

Strong problem solver

Office management

Professional communication

Dedicated team player

Data organization

Timeline

Administrative Assistant

McDonald’s
07.2008 - Current

High School Diploma -

Christian Liberty Academy Satellite Schools
Tanya Aho