Tanya Bartolotta
Pomona,CA
Summary
High-performing Store Manager dedicated to hiring top-notch associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
14
14
years of professional experience
Work History
Associate Gallery Leader
Restoration Hardware
West Hollywood, CA
09.2020 - Current
- Worked in management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control and store opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Oversight of quarterly showroom floorsets and merchandising.
Senior General Manager
Anthropologie (URBN INC.)
Rancho Cucamonga & Newport Beach Locations, Ca
01.2008 - 09.2020
- Direct management of 2 store locations, overseeing staff of 40+ sales associates and 8 managers.
- Opened 18 new Anthropologie stores across the country as a new store opening operations lead.
- Recruiting, hiring & onboarding of all new associates and managers
- Daily payroll, product flow and operations management.
- Ensured consistent operational efficiencies.
- Ensured adherence to company policies and labor laws.
- Resolution of customer and employee concerns/issues.
- Controlled and enforced standard operating procedures, security and compliance with laws and system management.
Skills
- Strong and Effective Leadership
- Staff Training & Development
- Recruiting, Interviewing & Onboarding
- Impact KPI Performance
- Payroll and Budget Management
- Operational Efficiencies
- Cultivates Company Culture
- Complex Problem Solver
- Excellent Communication Skills
- Self-Motivated
- Inventory Management
- Process implementation
- Customer Service
Timeline
Associate Gallery Leader
Restoration Hardware
09.2020 - Current
Senior General Manager
Anthropologie (URBN INC.)
01.2008 - 09.2020
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