Tanya Cassels
DeRidder,LA
Summary
Driven CISR with 15 years of experience offering personalized, courteous service. Expert at managing insurance sales cycle, prospecting and follow-up support. Skillful in advising current and potential clients on insurance coverage plans and processing applications, payments and corrections. Resourceful and versatile professional with reputation for consistently achieving aggressive sales goals.
Overview
31
31
years of professional experience
Work History
Owner
Huckleberry Cottage Farm's, LLC
DeRidder, LA
02.2021 - Current
- Managed day-to-day business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
Sales Manager
Aarons
DeRidder, LA
01.2018 - 01.2019
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Organized promotional events and interacted with community to increase sales volume.
- Initiated new sales and marketing plans for product roll-outs, distribution and media strategy.
Finance Manager
Motion Cycle Sport's
DeRidder, LA
01.2009 - 12.2012
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Monitored pipelines to track and log status of loans.
- Proactively identified solutions for customers experiencing credit issues.
- Compiled closing packages for drafting and presentation accuracy.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
Licensed Insurance Producer
Allstate Insurance - Michael Clanton Agency
DeRidder, LA
01.2001 - 01.2009
- Provided coverage option information to assist clients in protecting assets.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Utilized targeted email campaigns and cold calling to increase revenue.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
Licensed Insurance Producer
ICT Group
DeRidder, LA
01.1995 - 01.2001
- Provided coverage option information to assist clients in protecting assets.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Promoted [Company] products and services using upselling and other sales strategies.
- Utilized targeted email campaigns and cold calling to increase revenue.
- Exceeded corporate quotas for monthly policy sales.
- Reviewed policy applications for errors and liaised with underwriters to facilitate quick completion of application process.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
Education
No Degree - License Insurance Producer
Louisiana Department of Insurance
Baton Rouge, LA1998
High School Diploma -
Rosepine High School
Rosepine, LA05.1992
Skills
- Operating Procedures and Policies
- Customer Complaint Resolution
- Customer Service and Assistance
- Sales Tracking
- New Business Generation
- Lead Identification and Generation
- Prospecting and Cold Calling
- Credit History Analysis
- Insurance Follow-Up
- Creating Presentations and Proposals
Timeline
Owner
Huckleberry Cottage Farm's, LLC
02.2021 - Current
Sales Manager
Aarons
01.2018 - 01.2019
Finance Manager
Motion Cycle Sport's
01.2009 - 12.2012
Licensed Insurance Producer
Allstate Insurance - Michael Clanton Agency
01.2001 - 01.2009
Licensed Insurance Producer
ICT Group
01.1995 - 01.2001
No Degree - License Insurance Producer
Louisiana Department of Insurance
High School Diploma -
Rosepine High School