Tanya Coleman
Houston,TX
Summary
Hardworking Patient Care Coordinator bringing 20 years of experience in healthcare. Expertise includes practice administration and program management. Excellent consensus builder with successful record of reaching positive patient care solutions.
Overview
14
14
years of professional experience
Work History
Patient Registration Coordinator
CCRM FERTILITY HOUSTON
Houston , TX
2016.02 - Current
- Established rapport and relationships with patients and external partners to cross-train and support medical staff.
- Reviewed each step of patient care and made proactive adjustments to avert issues.
- Measured effectiveness with team and implemented recommendations for long-term improvements.
- Completed documentation of care, hospital actions and patient activities.
Sales Associate
Forever 21
Katy , TX
2017.04 - 2019.10
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Insurance Verifier/Financial Counselor
Momorial urology medical Records
Addison
2014.04 - 2016.03
- Verified any and all insurance information
- Greeted all patients
- Checked patients in and out
- Scheduled and verified appointments and sent out reminder calls
- Posted payments to accounts
- Collected co-payments and balanced cash drawer daily
- Posted unapplied payments .
Front Desk
Houston Hospital, Specialized Surgery
2014.09 - 2015.01
- First line of contact with patients through registration
- Verified any and all insurance information
- Scheduled and verified appointments and sent out reminder calls
- Collected Co pays
- Answered all phone calls and directed tem accordingly
- Filed Medical Records
Medical Office Receptionist
Franklin Primary Health Center
, AL
2002.01 - 2005.01
- Responsible for answering all incoming calls and directing accordingly
- First line of contact with patients through registration
- Scheduled and verified appointments and sent out reminder calls
- Called for referrals and prior authorizations
- Handled billing and collection of deductible and co-pays
- Verified any and all insurance information lashantapatrice@yahoo.com 251-327-2037 į
Education
High School Diploma -
L.B. WILLIAMSON HIGH SCHOOL
MOBILE , AL05.1986
Skills
- Recruitment and Hiring
- Schedule Coordination
- Coaching and Mentoring
- Staff Development and Training
Timeline
Sales Associate
Forever 21
2017.04 - 2019.10
Patient Registration Coordinator
CCRM FERTILITY HOUSTON
2016.02 - Current
Front Desk
Houston Hospital, Specialized Surgery
2014.09 - 2015.01
Insurance Verifier/Financial Counselor
Momorial urology medical Records
2014.04 - 2016.03
Medical Office Receptionist
Franklin Primary Health Center
2002.01 - 2005.01
High School Diploma -
L.B. WILLIAMSON HIGH SCHOOL
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