Tanya Collins
Probation officer
Rahway,NJ
Summary
Qualified Probation Officer with 5 years of experience working with Adult offenders. Goal-oriented with skill in case management and collaborating with social service agencies for collaborative support. Adaptable and focused with a commitment to effectiveness.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Probation Officer
New York City
Staten Island, NY
12.2017 - Current
- Oversee community-based supervision of offenders
- Build relationships with defendants and offenders, assessing living conditions and case background.
- Handle over 60 Full-cycle caseloads per month.
- Help to resolve probationer issues with housing, employment and healthcare
- Conduct investigations into violations and other allegations
- Oversee administration of DNA indexing and drug and alcohol screenings for offenders
- Suggest special community service rehabilitation programs to help further support offenders
- Maintained organized offender records and documentation in compliance with department and legal standards
- Observed residents for compliance and behavior issues
Case Manager
Need
New York, NY
01.2015 - 12.2017
- Managed caseload of 60 families in welfare system to provide comprehensive, community-based care.
- Developed positive relationships with parents to foster communication and encourage involvement in student growth
- Collaborated with external agencies to meet transitional needs of children and families.
- Conducted thorough home and school visits to assess and ensure client's overall needs.
Mail Carrier
United States Postal Service
Monsey, NY
07.2013 - 12.2015
- Used portable devices to maintain system records by scanning items delivered to homes and businesses
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy
- Distributed mail on foot to residences and businesses, delivering to approximately 150 customers per shift
- Greeted customers and answered questions regarding mail pick-up times, postal regulations and delivery costs
- Loaded and secured items in trucks to avoid damage to parcels during delivery
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift
- Directly interacted with customers to deliver mail, packages and ordered goods
Family Worker
Promise Academy II Charter School
New York, NY
01.2003 - 11.2011
- Interviewed individuals and families to assess needs and provide informational resources
- Documented data and completed accurate updates to case records
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs
- Planned, promoted and managed parent workshops on assisting children in attaining academic success
- Reported child abuse in accordance with legal standards of mandatory reporters
- Collaborated with community program leaders and advocates to make resources accessible to those in need
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
- Handled 50 calls per day to address customer inquiries and concerns
Education
Bachelor’s Degree - Psychology
College of New Rochelle
2008
Skills
- Community Service Programs
- Delinquency Monitoring
- Outreach Programming
- Mental Health Disorders Knowledge
- Field Supervision
- File Review
- 12-Steps Program Familiarity
- Firearm Basic Training
- Crisis Intervention Techniques
- Microsoft Office
- Job Placements
Certification
- Narcan Training - September 2022
- DVSIR Domestic Violence Training-September 2022
- NYS Licensed Firearm - December 2017-Present
Timeline
Probation Officer
New York City
12.2017 - Current
Case Manager
Need
01.2015 - 12.2017
Mail Carrier
United States Postal Service
07.2013 - 12.2015
Family Worker
Promise Academy II Charter School
01.2003 - 11.2011
Bachelor’s Degree - Psychology
College of New Rochelle
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