Tanya Cross
Fort Lauderdale,FL
Summary
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
9
9
years of professional experience
Work History
Professional Dog Bather
Petsmart
07.2024 - Current
- Complied with all relevant regulations governing animal care facilities, including proper disposal of waste materials and adherence to mandated grooming standards.
- Enhanced customer satisfaction by providing thorough dog bathing services tailored to each pet''s unique needs.
- Provided exceptional customer service by actively listening to client concerns and addressing their pet''s specific needs during the bathing process.
- Communicated effectively with team members, fostering a collaborative atmosphere that prioritized the well-being of each pet served.
Server
California Pizza Kitchen
06.2024 - Current
- Provided attentive and efficient table service to enhance customer dining experiences.
- Managed multiple tasks simultaneously to ensure efficient service and customer satisfaction.
Bartender
Coconuts Bar and Grill
01.2016 - 12.2022
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Resolved customer complaints in a professional manner.
Education
High School Diploma -
SUNY Delhi
Delhi, NYSkills
- Customer Order Management
- Complaint Resolution
- Customer Retention
- Customer Service
- Process Optimization
Education and Training
other
References
References available upon request.
Timeline
Professional Dog Bather
Petsmart
07.2024 - Current
Server
California Pizza Kitchen
06.2024 - Current
Bartender
Coconuts Bar and Grill
01.2016 - 12.2022
High School Diploma -
SUNY Delhi