Tanya Depmar
Federal Way,WA
Summary
Dynamic individual with hands-on experience in customer service and administrative support with talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
11
11
years of professional experience
Work History
Teller
Boeing Employees' Credit Union
05.2024 - Current
- Processed customer transactions accurately and efficiently in high-volume environment.
- Provided exceptional customer service, resolving inquiries and enhancing member satisfaction.
- Trained new tellers on operational procedures and compliance protocols.
- Maintained cash drawer accuracy through diligent cash handling practices and reconciliation.
- Monitored account activity for potential fraud, ensuring compliance with security measures.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
Package Handler
FedEx Express
01.2023 - 07.2024
- Operated automated sorting systems to ensure timely package processing.
- Monitored package flow and addressed issues to maintain operational efficiency.
- Conducted quality checks on shipments to verify accuracy before dispatch.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Supported peak season demands by volunteering for extra shifts, ensuring no delays in package processing.
Lead Pastors Admin Assistant
Christian Faith
03.2019 - 08.2023
- Managing and organizing leadership's schedule, appointments, and meetings
- Screening and managing communication, including calls, emails, and mail
- Coordinating and preparing materials for meetings, presentations, and events
- Collaborating with other staff members and volunteers to ensure smooth operations
- Assisting in the planning and execution of various church activities and programs
- Maintaining accurate records and databases, including membership information and financial data
- Handling confidential and sensitive information with utmost professionalism and discretion
- Responding to inquiries and requests from congregation members and community partners
- Managing the leadership's travel arrangements, accommodations, and reimbursements
- Providing general administrative support, such as filing, data entry, and office organization
Assistant Manager
Panera Bread, Flynn Restaurant Group
01.2015 - 03.2019
- Assist in recruiting, hiring, and training new team members. Provide ongoing coaching and development opportunities to ensure a high-performing and motivated workforce.
- Ensure that all food safety and sanitation standards are met. Monitor the quality of food and beverage products to maintain Panera Bread's high standards. Take appropriate action to resolve any issues that may arise.
- Create a positive and welcoming environment for customers. Respond to customer inquiries, complaints, and feedback in a timely and professional manner. Take necessary steps to ensure customer satisfaction.
- Assist in managing the restaurant's financial performance, including monitoring daily sales and expenses, conducting inventory checks, and implementing cost control measures.
- Foster a positive and inclusive work environment. Lead by example and inspire team members to deliver excellent customer service. Address performance issues and provide timely feedback to ensure a high-performing team.
Education
Business Management Credits -
Tacoma Community College
01-2011
High School Diploma - undefined
High School of the Pacific
01-2008
Skills
- Staff Supervision and Training
- Operational Excellence
- Customer Service
- Strong Team Leadership
- Organizational Skills
- Excellent Problem-Solving
- Great Decision-Making Abilities
- Communication Skills
- Ability to Work in a Fast-Paced Environment
- Handle Multiple Tasks Simultaneously
Languages
Yapese
Native or Bilingual
Timeline
Teller
Boeing Employees' Credit Union
05.2024 - Current
Package Handler
FedEx Express
01.2023 - 07.2024
Lead Pastors Admin Assistant
Christian Faith
03.2019 - 08.2023
Assistant Manager
Panera Bread, Flynn Restaurant Group
01.2015 - 03.2019
High School Diploma - undefined
High School of the Pacific
Business Management Credits -
Tacoma Community College