Tanya Duty
Dongola,IL
Summary
Proven achiever with extensive experience in office administration and project management, notably at Duty's Auto Glass. Skilled in document preparation and organizational skills, I've streamlined operations and enhanced productivity. My adeptness in customer service and record-keeping has fostered positive relationships and improved efficiency, contributing significantly to company success.
Overview
6
6
years of professional experience
Work History
Secretary Manager
Duty's Auto Glass
Jonesboro, IL
10.2021 - 09.2024
- Enhanced office efficiency by streamlining filing systems and implementing effective organizational strategies.
- Supported executive team with timely and accurate document preparation, leading to increased productivity.
- Implemented robust record-keeping practices that improved the overall organization of physical files and digital records alike.
- Oversaw inventory management tasks such as ordering supplies and maintaining proper stock levels for efficient day-to-day operations.
- Assisted in the development of marketing materials, enhancing company visibility and attracting new business opportunities.
- Provided training support to new hires through comprehensive orientation sessions that ensured a smooth onboarding process.
- Served as primary point of contact for clients, vendors, and visitors, fostering positive relationships and enhancing company reputation.
- Organized and updated databases, records and other information resources.
- Created organized filing system to manage department documents.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Bartender
Egyptian County Club
Mounds, IL
03.2021 - 09.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Secretary Manager
Mark Twain Real Estate
Mounds, IL
02.2020 - 09.2021
- Enhanced office efficiency by streamlining filing systems and implementing effective organizational strategies.
- Supported executive team with timely and accurate document preparation, leading to increased productivity.
- Coordinated travel arrangements for executives, optimizing itineraries to minimize costs while maximizing convenience.
- Implemented robust record-keeping practices that improved the overall organization of physical files and digital records alike.
- Assisted in the development of annual budgets, contributing to the achievement of financial targets by monitoring expenses closely.
- Oversaw inventory management tasks such as ordering supplies and maintaining proper stock levels for efficient day-to-day operations.
- Maintained strict confidentiality in handling sensitive information, protecting company interests and employee privacy.
- Served as primary point of contact for clients, vendors, and visitors, fostering positive relationships and enhancing company reputation.
- Managed daily schedules and appointments for senior staff, ensuring seamless coordination of meetings and events.
- Handled sensitive information with discretion while maintaining confidentiality at all times.
- Organized and updated databases, records and other information resources.
- Created organized filing system to manage department documents.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Project Superintendent
JRAC Evaluations
Mounds, IL
01.2019 - 02.2020
- Handled scheduling of subcontractors and staff to complete projects within required timeframes.
- Conducted regular site inspections to assess progress, address issues, and maintain quality control throughout the project lifecycle.
- Worked with inspectors, workers and unions, to conduct weekly status updates.
- Monitored project milestones and adjusted scheduling to meet deadlines.
- Developed detailed project scopes, schedules, budgets, and performance metrics to guide successful completion of assigned projects.
- Conducted walk-throughs with clients prior to project close, completing punchlists and answering all questions.
- Participated in project budget and cost control measures, tracking progress and making necessary financial adjustments to meet company goals.
- Used computer software to design construction plans and perform calculations.
Education
South Lake High School
Saint Clair Shores, MISkills
- Office Administration
- Document Preparation
- Meeting Scheduling
- Customer Service
- Attention to Detail
- Multitasking
- Organizational Skills
- Planning and Prioritization
- Data Entry
- Office Coordination
- Record-keeping
Timeline
Secretary Manager
Duty's Auto Glass
10.2021 - 09.2024
Bartender
Egyptian County Club
03.2021 - 09.2021
Secretary Manager
Mark Twain Real Estate
02.2020 - 09.2021
Project Superintendent
JRAC Evaluations
01.2019 - 02.2020
South Lake High School