Tanya Flores
San Antonio,TX
Summary
Resourceful and motivated individual with experience in driving revenue growth through strategic account management and customer acquisition. Dedicated with a proven track record of exceeding targets and building strong relationships with clients. Ambitious problem solver who prioritizes attention to detail and thoroughness. Collaborates well with others through strong communication skills and a customer-first mindset.
Overview
12
12
years of professional experience
Work History
Inventory Purchasing Supervisor
Tex-Isle
Robstown, TX
07.2023 - Current
- Created and implemented a new purchasing process to streamline inventory procurement and reduce costs by 10%.
- Successfully lowered spending on consumable items by 15% in six months through strategic negotiation and vendor management.
- Oversaw facilities purchases and managed a team of four purchasing professionals.
- Played a key role in implementing a Fiix system to improve efficiency and accuracy in inventory management.
Parts Sales Representative
Freedom Chevrolet
San Antonio, TX
06.2022 - 06.2023
- Processed incoming quotes, orders and e-commerce from dealer’s direct sales customers.
- Checked account status and updated account information, entered new customer data into the system.
- Cross-trained and provided back-up for other customer service representatives when needed.
- Determined replacement parts required, according to inspections of old parts, customer requests, or customers descriptions of malfunctions.
Sales Consultant
CarMax
San Antonio, TX
10.2021 - 06.2022
- Analyzed communication needs of customer and consulted with specialist regarding technical problems.
- Qualified buyers by matching requirements and interests to various car or truck models.
- Strategically negotiated with customers to close on deals and increase sales; personally worked deals, interest rates, and calculated financial requirements prior to obtaining approval.
- Achieved 120% of sales quota for three consecutive months and received positive feedback from customers.
Vehicle Condition Assessor
CarMax
San Antonio, TX
08.2020 - 10.2021
- Inspected and entered condition of vehicle interior, tires, frame and mechanical components.
- Optioned accurate vehicle data to analyze current market for accurate pricing. Prepared reports on vehicles' condition after inspection and submitted to supervisor.
- Assisted with online and onsite auction processing 200-300+ vehicles per week.
Assistant Manager
Eaton Sales & Service
Colorado Springs, CO
10.2019 - 06.2020
- Provided detailed product orders based on project drawings and technical specifications.
- Coordinated schedules for team of 12 for optimal coverage of daily workload and adjusted quickly to changing demands.
- Oversaw weekly safety training and continued education for staff. - Coordinated weekly payroll for up to 12 personnel and daily invoices for customers.
Automotive Service Writer
ADESA (Aerotek)
Colorado Springs, CO
04.2019 - 10.2019
- Accurately diagnosed and recorded service needs on work orders and provided details to technicians.
- Worked effectively with repair staff and parts providers, staying current on availability and service processes.
- Developed estimates by costing materials, supplies and labor to finance institutions.
- Increased customer satisfaction by 25% by providing timely and accurate service information.
Closing Manager
O'Reilly Auto Parts
San Antonio, TX
09.2014 - 03.2017
- Assisted with retail store management including customer service, cash register operation, POS, inventory maintenance and scheduling of 12+ employees.
- Lead trainer for new and current employees to maintain company policies and procedures.
- Worked with management team on daily issues as well as monthly, quarterly and long term goals.
Petroleum Engineer Technician
Laredo Energy
Houston, TX
06.2012 - 08.2014
- Collaborated with the land, geology department, and lead engineer to conduct data analysis and optimize production performance.
- Completed paperwork for safety procedures, guidelines, and regulation inspections on drilling rigs and production platforms.
- Conducted history matching and validated model to ensure a reliable reservoir performance forecast.
Education
High School Diploma -
Danbury High School
Danbury, TX06-2011
Associate of Applied Science - Business Administration And Management
Palo Alto Community College
San Antonio, TXSkills
- Process Improvement
- Data Analytics
- Staff Management
- Operations Management
- Inventory Control
- Strategic Planning
- Financial Management
- Negotiation
- Project Management
- Process Monitoring and Improvement
- Training and Mentoring
- Business Administration
Timeline
Inventory Purchasing Supervisor
Tex-Isle
07.2023 - Current
Parts Sales Representative
Freedom Chevrolet
06.2022 - 06.2023
Sales Consultant
CarMax
10.2021 - 06.2022
Vehicle Condition Assessor
CarMax
08.2020 - 10.2021
Assistant Manager
Eaton Sales & Service
10.2019 - 06.2020
Automotive Service Writer
ADESA (Aerotek)
04.2019 - 10.2019
Closing Manager
O'Reilly Auto Parts
09.2014 - 03.2017
Petroleum Engineer Technician
Laredo Energy
06.2012 - 08.2014
High School Diploma -
Danbury High School
Associate of Applied Science - Business Administration And Management
Palo Alto Community College
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