Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tanya Hart

Tukwila,WA

Summary

Dynamic and service-driven hospitality professional with over 15 years of experience in customer-facing roles, including leadership in nightlife and fine service environments, and over a decade as a flight attendant. Proven ability to lead teams, resolve conflicts, manage fast-paced operations, and deliver exceptional guest experiences. Adept at creating welcoming atmospheres, training staff, and upholding brand excellence in both luxury and high-volume settings. Certified in Life Coaching and Herbalism, bringing a wellness-forward approach to client and guest interactions.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Flight Attendant

Republic Airways
03.2025 - Current
  • Provide in-flight service and ensure passenger safety on regional flights operated on behalf of Delta, American, and United Airlines
  • Deliver exceptional hospitality, handle customer concerns, and support smooth boarding and deplaning processes
  • Collaborate with diverse flight crews across different brands while upholding each airline's service standards
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.

Host Manager

Parlay Detroit
09.2024 - 03.2025
  • Led front-of-house operations and guest experience for a luxury dining and nightlife venue
  • Managed host team scheduling, training, and performance to ensure a seamless guest entry and seating process
  • Worked closely with security and VIP teams to coordinate high-profile reservations and private events
  • Maintained poise and professionalism in a fast-paced, high-energy environment
  • Contributed to revenue growth by upselling menu items and promoting special events to guests.

Bar Manager

TV Lounge
02.2024 - 02.2025
  • Managed full bar operations for a high-traffic nightlife venue, ensuring smooth service, inventory control, and staff supervision
  • Trained and led bar staff to uphold service standards and deliver elevated guest experiences
  • Resolved customer issues quickly and professionally, maintaining a high satisfaction rate
  • Oversaw end-of-night financial reconciliation and labor cost controls

Personal Assistant to the Director

Martha's Vineyard African American Film Festival
03.2022 - 08.2024
  • Provided high-level administrative assistance to the festival director, ensuring efficient daily operations
  • Coordinated and scheduled vendor services to support festival logistics and execution
  • Managed internal and external communications, including scheduling Zoom meetings and creating agendas
  • Arranged and oversaw travel accommodations for staff, ensuring seamless coordination for multi-person itineraries

Flight Attendant

Delta Air Lines
03.2008 - 08.2020
  • Provided exceptional customer care in a high-pressure, multicultural environment
  • Managed emergencies, ensured compliance with FAA regulations, and supported brand loyalty through elevated service
  • Promoted premium offerings and consistently received positive customer feedback

Travel Consultant

American Express Corporate Vacations
02.2006 - 03.2008
  • Created tailored travel experiences for corporate clients, managing complex logistics and accommodations
  • Delivered high-touch service and support while handling confidential client data and payments

Education

Liberal Arts and Sciences - Some College Coursework

Henry Ford College
Dearborn, MI

High School Diploma - undefined

Redford High School
Detroit, MI
01.1992

Skills

  • Hospitality & Guest Relations
  • Team Leadership & Staff Training
  • Event & Venue Operations
  • Conflict Resolution & Crisis Management
  • Bar & Beverage Management
  • Cash Handling & POS Reconciliation
  • Safety Compliance (FAA, OSHA)
  • Travel & Logistics Coordination
  • Time Management & Multi-tasking
  • Customer Service Specialist
  • Mindfulness & Meditation

Certification

  • Certified Life Coach, 2020-01-01
  • Herbalism Training, 2020-01-01
  • CPR & AED Trained, 03/2025

Timeline

Flight Attendant

Republic Airways
03.2025 - Current

Host Manager

Parlay Detroit
09.2024 - 03.2025

Bar Manager

TV Lounge
02.2024 - 02.2025

Personal Assistant to the Director

Martha's Vineyard African American Film Festival
03.2022 - 08.2024

Flight Attendant

Delta Air Lines
03.2008 - 08.2020

Travel Consultant

American Express Corporate Vacations
02.2006 - 03.2008

High School Diploma - undefined

Redford High School

Liberal Arts and Sciences - Some College Coursework

Henry Ford College