Tanya Humphres
Eastlake,OH
Summary
Proven healthcare professional with a robust background in medical office administration and patient care coordination, notably at Cleveland Clinic. Expert in records management and adept in enhancing patient experiences through efficient appointment setting. Demonstrates exceptional organizational skills and a commitment to maintaining confidentiality and compliance standards.
Overview
13
13
years of professional experience
Work History
Registered
Cleveland Clinic
Cleveland , Ohio
03.2013 - 09.2025
- Ensured compliance with HIPAA regulations when dealing with patient information.
- Interpreted test results to identify abnormal levels or trends that require medical attention.
- Adhered to all regulatory standards set forth by state and federal agencies.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Medical Receptionist
Advanced Audiology Concepts
Mentor, OH
04.2024 - 01.2025
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Called patients to confirm scheduled appointments and obtain additional details.
Education
Associate of Science - Nursing
Lakeland Community College
Willoughby, OH12-2013
Skills
- Medical office administration
- Records management
- Medical charting
- Appointment setting
- Typing 30 wpm
Timeline
Medical Receptionist
Advanced Audiology Concepts
04.2024 - 01.2025
Registered
Cleveland Clinic
03.2013 - 09.2025
Associate of Science - Nursing
Lakeland Community College
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