Tanya Jester
New River Light & Power
West Jefferson,NC
19
years of professional experience
Results-driven professional with expertise in streamlining communication and enhancing team collaboration. Proven track record in project management and conflict resolution, leading to increased productivity and client satisfaction.
Work History
Business Service Coordinator
4 Years 3 Months- Streamlined communication processes between departments, fostering collaboration and reducing response times.
- Collaborated with team members to make improvements that reduced operational bottlenecks and enhanced overall productivity.
- Monitored compliance with regulations and internal policies, ensuring adherence across all business functions.
- Improved client satisfaction by providing exceptional customer service and promptly addressing concerns.
Food Service Technician
2 Years 11 Months- Trained new staff on food preparation protocols and safety procedures, enhancing overall team efficiency.
- Implemented cleaning schedules and sanitation practices, contributing to a hygienic food service environment.
- Operated and maintained food service equipment to ensure optimal performance and safety compliance.
- Monitored inventory levels and coordinated supply orders to maintain adequate stock for daily operations.
Office Administrator
9 Months- Coordinated scheduling and logistics for events and meetings, enhancing organizational efficiency.
- Implemented document management systems to streamline record-keeping processes.
- Managed office operations, ensuring seamless communication across departments.
- Led training sessions for new hires, fostering a collaborative team environment.
- Analyzed office procedures to identify areas for process improvement, increasing productivity.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
- Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
Manager
10 Years 6 Months- Led team performance initiatives to enhance customer service and operational efficiency.
- Implemented merchandising strategies that increased product visibility and sales in key departments.
- Streamlined inventory management processes, reducing stock discrepancies and improving accuracy.
- Developed training programs to improve staff knowledge of product offerings and store policies.
- Managed daily operations, ensuring compliance with safety standards and company policies.
- Fostered a positive work environment through effective communication and conflict resolution skills.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
High School Diploma
Skills
Project management
Sales management
Administrative coordination
Employee onboarding
Schedule management
Time management
Team oversight
Team collaboration
Effective communication
Conflict resolution
Team development
Eye for detail
Timeline
Business Service Coordinator
New River Light & Power
06.2022 - CurrentRead More
Office Administrator
Oak Hall Cap & Gown
06.2021 - 03.2022Read More
Food Service Technician
Appalachian State University Food Services
07.2019 - 06.2022Read More
Manager
Lowe's Home Improvement
02.2008 - 08.2018Read More
Sussex Technical High School
High School Diploma
Read More