Tanya Labome

My responsibilities included:

Unloading new merchandise from truck to stockroom. Process clothes to be put on floor in specific areas.

Ringing sales, processing payments, opening credit cards.

Keeping my area clean and organized.

I brought my parents down from PA, they no longer could take care of themselves and I didn’t want to put them in a nursing home.

I worked in cosmetic department for Estée Lauder. My responsibilities included building relationships with customers and adding to my book. Helping them with their needs, picking the appropriate skincare or cosmetics for them. Demonstrating the product and applying.

Calling clients to resell, also calling to fulfillment.

Stocking when new merchandise come in. Keeping a clean and sanitized environment.

• Conducted consultations to understand client's desired look.
• Sanitized makeup tools to avoid spread of infection.
• Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Suggested treatments and styles to suit customer appearance and fashion choices.
• Used cosmetic techniques and processes to beautify face and body in traditional or mobile settings.
• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
• Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
• Educated clients on proper makeup application techniques, empowering them to recreate desired looks at home.
• Handled returns or exchanges courteously while adhering to company policies.
• Enhanced customer satisfaction by providing personalized beauty consultations and recommending appropriate products.