Tanya Lang

Provided exceptional customer service, ensuring a positive dining experience for all guests.

• Managed timely delivery of food and beverages, adhering to restaurant standards.
• Assisted in training new staff on menu offerings and service protocols.
• Collaborated with kitchen staff to ensure accurate order preparation and presentation.
• Maintained cleanliness of dining area, enhancing overall aesthetic and hygiene standards.
• Processed customer payments efficiently, minimizing wait times during peak hours.
• Resolved guest complaints promptly, demonstrating strong problem-solving skills in high-pressure situations.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.

• Administered patient care, ensuring comfort and adherence to safety protocols.
• Assisted in clinical procedures, maintaining a sterile environment and supporting physicians.
• Monitored patient vital signs, documenting changes and reporting to healthcare providers promptly.
• Managed electronic health records, ensuring accuracy and compliance with HIPAA regulations.
• Trained new staff on best practices for patient interaction and office procedures.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Called and faxed pharmacies to submit prescriptions and refills.
• Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.

• Supported promotional events by engaging customers and increasing awareness of special menu items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Bussed and reset tables to keep dining room and work areas clean.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Resolved customer complaints promptly and professionally to maintain positive reputation.

• Provided exceptional customer service, enhancing shopping experiences and fostering loyalty.
• Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
• Collaborated with team members to maintain store presentation standards and merchandising displays.
• Trained new associates on sales techniques, product knowledge, and operational procedures.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Helped customers locate products and checked store system for merchandise at other sites.