Tanya Metansingh
Warner Robins,GA
Summary
United Stated Army Veteran with logistics and management experience. Leads with a growth mindset, so that everyone who is a direct report under my leadership has the tools to move up and be successful. Always focused on developing solid teams, holding each person accountable and driving results.
Overview
22
22
years of professional experience
Work History
Merchandising ASM
Lowes Home Improvment
Macon, GA
08.2023 - Current
- Implemented promotional campaigns to increase sales of merchandise.
- Reviewed store performance data and made adjustments accordingly.
- Communicates with vendors to ensure cost-effective procurement of products.
- Trained, supervised and evaluated staff to optimize their performance levels.
- Ensured compliance with company policies regarding product selection, ordering, display and inventory management.
- Analyzed consumer feedback from surveys, focus groups and other sources to identify areas of improvement in merchandising activities.
- Manage 10 departments: Lumber, Building Materials, Tools, Hardware, Paint, Electrical, Plumbing, Paint, Inside and Outside lawn and garden.
- Has partnership with Merchandising Service Team.
- Collaborates with Regional Field Merchant on product inventory and placement.
Operations ASM
Lowes Home Improvment
Warner Robins, GA
01.2022 - 08.2023
- Conducted weekly operations meetings with staff to review performance metrics, address any issues or concerns, and develop strategies for improvement.
- Implemented policies, procedures and systems to ensure the efficient operation of the business.
- Managed personnel functions such as hiring and termination decisions, performance reviews and disciplinary action.
- Supervised front-end, back-end and overnight processes with average of 70 associates
- Inventory captain with 98% prep score
- managed instock through sims process
- managed payroll to company standards
Merchandising Service Manager
Lowes Home Improvment
Kathleen, Ga
01.2021 - 01.2022
- Oversees store execution of all merchandising service, project and maintenance activities
- Supervises the teams who resets, stocks and prices merchandise accurately
- Works close with store associates and merchandising service team to ensure successful sales and operations in the store
- Leads team of 15+
- Developing associates for leadership roles, through tasking them to lead resets, training and feedback
- Trained a new Merchandising service manager
- Worked in the district in several stores, to support when needed.
Store Manager
The Childrens Place
Macon, Ga
08.2020 - 01.2021
- Responsible for leading store teams in driving sales, brand loyalty, setting the expectation, and providing exceptional customer service as well as recruiting and developing top retail talent
- Accountable for the key financial results of the store and overall leadership and development of the store by building an independent, high-performing team that is dedicated to achieving results and supporting brand strategies
- Created and managed scheduling to maximize staffing to effectively meet the needs of the business and drive store profitability while leveraging payroll
- Trained associates and monitor compliance to all company standard operating procedures (SOPs)
- Directed the planning and execution of floor sets in an efficient manner while following Brand guidelines and encouraging collaboration of ideas among peers
- Drove exceptional shopping experience to our customers and store sales results by influencing associates' behaviors through the Leader on Duty (LOD) program
- Created an exceptional shopping experience for the customers by influencing associate behaviors through the Leader on Duty program
- Managed company standards of merchandise presentation, signage and display
- Protected company assets by ensuring adherence to all Loss Prevention procedures.
Store Manager
Kirkland's Home
Columbus, Ga
04.2017 - 08.2020
- Overseen all aspects of operations and merchandising for the store
- Observes trends and patterns to determine root causes of problems and identify solutions
- Responsible and accountable for driving business results through the effective coaching of the store team
- Recruited candidates that meet qualifications
- Managed logistics: planned for the freight that was incoming, validated and sent in any discrepancies
- Ordered supplies when needed, stayed within budget
- Handled personnel areas: orientation, processed I-9's, performance reviews, corrective action and terminations
- Areas of focus include: sales and profit growth, expense control, promotional and merchandising execution per company standards, high performing team development, and exceptional customer service
- Managed Stores in; Columbus, Ga
- Opelika, AL
- Warner Robins, Ga
- Macon, Ga.
Senior Assistant Store Manager
Kirkland's Home
Columbus, Ga
01.2017 - 04.2017
- Responsible for driving profitable sales, and protecting company assets while supporting the Store Manager
- Used objective business analysis to evaluate business choices in partnership with the Store Manager
- Modeled the way, protects company branding at all times and ensures all team members are treated in a respectful and professional manner
- Ensured understanding of strategies, change initiatives, business opportunities and communicates them in compelling ways to their store team
- Communicated clearly and convincingly in ways that build commitment and demonstrate support for company initiatives
- Supported store opportunities that are consistent with company strategies and took action to address these opportunities.
Merchandise Supervisor
Victoria Secret
Aiea, Hi
10.2015 - 06.2016
- Coaching the sales associates and placing them in the proper locations to ensure customers in store have an A+ experience while maintaining the standards of the store
- Opened and closed the store
- Counted cash drawers and making bank deposits
- Tracked payroll to stay within budget
- Recruited qualified candidates
- Lead segments
- Observed team, coached in the moment, and gave feedback at the end of segment.
Sales Lead
Express
Aiea, Hi
05.2015 - 10.2015
- Supported store and co manager in daily operations
- Managed freight team with getting freight completed in time allotted
- Delivered daily game plan to team, and set goals
- Coached team on selling behaviors, modeled A+ customer services, inventory and payroll control
- Also worked at Express 2014-2015 part time Top 100 store Waikiki, Hawaii
- 2005-2006 part time Colorado Springs, Colorado
- 1999-2001 part time Savannah, Georgia.
Receiving associate
Target
Honolulu, Hi
10.2014 - 05.2015
- Unloaded 2-4 trucks per night and processed shipment in soft lines
- Sorted freight by department, reticketed soft lines, pushed out all freight and back stocked any overages
- Flexible worker after task completed moved to hardlines and produce
- Reworked sales floor to flex new product on to floor
- Used tools: rollers to move freight from truck to team to sort, scanning and ticketing devices, pallet jack and cold weather gear for freezer where produce is stored.
Supply Clerk
United States Army
Colorado Springs, Co
01.2002 - 05.2003
- Logistics management
- Information processing
- Transportation and product ordering
- Maintained property book
- Wrote report of surveys when company property is missing.
Education
Bachelor's - Psychology
Troy University
05.2015
Skills
- Operations Management
- Operational Efficiency
- Staff Development
- Scheduling and Coordination
- Employee Training Program
- Operational Records Maintenance
- P&L Management
- Inventory Management
- Customer Service
- Logistics Oversight
- Performance Reporting
Timeline
Merchandising ASM
Lowes Home Improvment
08.2023 - Current
Operations ASM
Lowes Home Improvment
01.2022 - 08.2023
Merchandising Service Manager
Lowes Home Improvment
01.2021 - 01.2022
Store Manager
The Childrens Place
08.2020 - 01.2021
Store Manager
Kirkland's Home
04.2017 - 08.2020
Senior Assistant Store Manager
Kirkland's Home
01.2017 - 04.2017
Merchandise Supervisor
Victoria Secret
10.2015 - 06.2016
Sales Lead
Express
05.2015 - 10.2015
Receiving associate
Target
10.2014 - 05.2015
Supply Clerk
United States Army
01.2002 - 05.2003
Bachelor's - Psychology
Troy University
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