

Results-driven retail leader with over 15 years of experience managing high-volume stores and specialty retail environments. Skilled at driving sales, maximizing profitability, and building high-performing teams. Proven ability to deliver exceptional customer experiences, maintain operational excellence, and develop staff across diverse product categories including luxury beauty, fashion, footwear and pet care.
Lead all Pet Care Center operations, driving sales, profitability and guest experience. Manage and develop the store team, oversee financial performance and ensure proper animal care and compliance with operational and safety standards. Maintain strong store presentation while consistently achieving sales goals.
Oversaw store operations, financial performance and daily execution. Recruited and developed staff, managed payroll and KPIs and upheld company service standards. Directed merchandising, stocking, store presentation, safety and loss-prevention efforts.
Managed all store operations to drive sales, service and KPI achievement. Led hiring, coaching and performance development for store teams. Ensured brand standards, operational compliance, inventory management, scheduling, safety and loss prevention.
Led store operations, staffing, training, and sales performance. Managed scheduling, merchandising, markdowns, shipment and floor presentation. Partnered with corporate on product feedback and exceeded personal sales goals through clientele building.
Directed the prestige department with a focus on sales, guest experience and team development. Managed scheduling and training, led brand education, executed events, and built strong partnerships with brand representatives to drive continuous sales growth.
Supported total store performance through team coaching, customer experience leadership and operational execution. Contributed to sales growth, shrink reduction and payroll management while maintaining brand and service standards
English
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