Tanya Reyes
Garland,TX
Summary
Dynamic, bilingual professional with extensive experience in team management, and customer service within administrative, retail, and distribution environments. Proven track record of handling customer relations, and improving operational efficiency. Fluent in Spanish and English, skilled in Microsoft Office, and experienced in various industryspecific systems.
Overview
12
12
years of professional experience
Work History
HR Recruiter
HRI America
Dallas, TX
02.2025 - Current
- Designed and implemented targeted recruitment strategies to attract top talent.
- Conducted thorough candidate assessments to ensure optimal fit for organizational culture.
- Collaborated with hiring managers to define job requirements and streamline selection processes.
- Developed strong relationships with external recruitment agencies to enhance talent sourcing efforts.
Front Office Administration
Dallas ISD
Dallas, TX
04.2024 - 01.2025
- Manage front office operations, including email and mail handling, and greeting visitors.
- Enter contracts and cases into the Legal Files system for legal department support.
- Provide timely and professional responses to legal inquiries from school principals.
- Collaborate on special projects and handle administrative duties to support organizational goals.
Receptionist
Barrett Distribution
Garland, TX
02.2020 - 03.2024
- Processed and filed paperwork daily, ensured accurate billing, and approved customer charges.
- Leveraged Microsoft Office for report generation and Kronos for employee timecard management.
- Coordinated warehouse orders and oversaw shipping and receiving, contributing to efficient workflow.
Call Representative
Clear View Energy
Garland, TX
06.2018 - 12.2019
- Served as primary contact for customer inquiries, addressing billing issues and energy usage questions.
- Managed customer accounts, facilitated contract renewals, and promoted green energy options.
- Supported management with special projects, including monthly reporting and customer outreach.
Store Manager
Cricket Wireless
Rockwall, TX
03.2016 - 06.2018
- Led a high-performing team to consistently meet sales and customer service targets.
- Oversaw inventory management, including scheduling and returns processing.
- Developed partnerships and organized monthly events to increase store visibility and engagement.
- Maintained regular communication with district and regional managers to align on corporate goals.
Sales Representative
Cricket Wireless
Dallas, TX
06.2014 - 03.2016
- Delivered exceptional customer service, achieving sales objectives across product and service lines.
- Managed administrative sales processes, from contract completion to inventory management.
Education
Medical Administrative Assistant -
Everest College
01-2016
High School Diploma - undefined
Garland High School
01-2014
Skills
- Microsoft Office Suites
- Inventory Management
- Scheduling
- Benefits Verification
- Kronos
- Billing Synaps
- Claim Gear
- Super Billing
- Legal Files
- PayRoll
Languages
English
Spanish
Timeline
HR Recruiter
HRI America
02.2025 - Current
Front Office Administration
Dallas ISD
04.2024 - 01.2025
Receptionist
Barrett Distribution
02.2020 - 03.2024
Call Representative
Clear View Energy
06.2018 - 12.2019
Store Manager
Cricket Wireless
03.2016 - 06.2018
Sales Representative
Cricket Wireless
06.2014 - 03.2016
High School Diploma - undefined
Garland High School
Medical Administrative Assistant -
Everest College
Systems
- Kronos
- Billing Synaps
- Claim Gear
- Super Billing
- Legal Files
- Gusto
- UAttend