Summary
Overview
Work History
Education
Skills
Certification
Integrative Health Coach Certification
Timeline
Generic

Tanya Robertson

Austin,Texas

Summary

Driven Front End Store Manager with strong history of satisfying customers through top-notch service and support. Quality-driven team player effective at keeping staff on task as well as maintaining store presence.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Line Cook

The Service Companies
03.2024 - Current
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.

Account Manager

Passport Health
08.2018 - Current

Strengthened relations between existing clients to provide better service as well as developing advertising strategies to promote clientele growth.

Store Manager

Westbank Drycleaning, Inc.
12.2003 - 11.2006
  • Provided outstanding customer service to new and long-standing customers by attending closely to their dry cleaning needs
  • Delivered an exceptional level of service to each customer by getting to know each customer at a personal level, handling their concerns and teaching them about dry cleaning methods, pertaining to their orders

Hostess

Olive Garden
10.2003 - 12.2003
  • Delivered an outstanding level of service to each customer by welcoming them to the restaurant, seating them, and by assisting wait staff to improve the guests overall dining experience

Humanitarian Relations

Church in the Falls
07.1995 - 07.1995

Provided physical labor to build huts for homeless Hondurans and provided bible lessons to orphans.

Education

Bachelor of Science - Social Work

Harding University
2003

Skills

  • Store opening and closing procedures
  • Store operations oversight
  • Customer service
  • Reliable
  • Inventory control
  • Outstanding communication skills
  • Reliable and Trustworthy
  • Prepared Foods Plating

Certification

Integrative Health Coach Certification

Integrative Health Coach Certification

I studied under Dr. Stephen Cabral to become an Integrative Health Coach in efforts to some day be able to help others heal!

Timeline

Line Cook

The Service Companies
03.2024 - Current

Account Manager

Passport Health
08.2018 - Current

Store Manager

Westbank Drycleaning, Inc.
12.2003 - 11.2006

Hostess

Olive Garden
10.2003 - 12.2003

Humanitarian Relations

Church in the Falls
07.1995 - 07.1995

Bachelor of Science - Social Work

Harding University

Integrative Health Coach Certification

Tanya Robertson