Tanya Romero
San Diego,CA
Summary
Detail-oriented clerical assistant with strong skills in file organization, data entry, and confidentiality handling. Proven ability to maintain accurate records and support classroom needs.
Dedicated school clerical assistant with over six years of experience in scheduling and calendar management. Known for maintaining confidentiality and producing accurate reports, contributing to improved communication between educators, students, and parents.
Overview
20
20
years of professional experience
Work History
School Clerical Assistant
San Diego Unified School District
San Diego, CA
09.2017 - Current
- Facilitated communication between parents, students, and educators to resolve inquiries.
- Responded to inquiries from callers seeking information.
- Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Prioritized daily tasks effectively to meet deadlines consistently without ompromising quality or detail.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Created and maintained detailed records of all office activities.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Compiled and analyzed data to produce reports.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Provided service in areas of enrollment/attendance needs.
Cosmetologist
Self Employed
Chula Vista, CA
02.2008 - 10.2022
- Delivered exceptional client consultations to assess individual beauty needs and preferences.
- Performed a variety of hair, nail, and skin treatments using industry-standard techniques and products.
- Developed tailored beauty plans to enhance client satisfaction and retention rates.
- Implemented scheduling systems to maximize appointment efficiency and minimize client wait times.
- Researched emerging beauty trends to stay current with industry innovations and client demands.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Special Education Paraprofessional
San Diego Union High School District
San Diego, CA
08.2006 - 08.2017
- Assisted teachers in implementing individualized education plans for diverse student needs.
- Supported classroom management to foster a positive learning environment.
- Facilitated communication between students, educators, and parents regarding progress and challenges.
- Adapted instructional materials to enhance accessibility for students with disabilities.
- Monitored student behavior and engagement, providing timely feedback to educators.
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Monitored student classroom and outdoors activities to promote student safety.
- Maintained positive attitude and affirmatively communicated with each student.
- Offered student support through special accommodations, extra assistance, and assessments.
- Interacted physically and verbally with students throughout each day.
- Oversaw class of students in absence of instructor.
- Supported students with various disabilities through one-on-one tutoring sessions, improving their understanding of course materials and concepts.
- Supported teacher in development of individual learning strategies.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Facilitated social skills development through targeted group activities, promoting positive peer relationships and increased self-confidence among special education students.
- Encouraged students to participate in school activities and programs to promote well-roundedness and increase confidence.
Education
Associate of Science - Liberal Studies
Southwestern College
Chula Vista, CA05-2000
Skills
- File organization
- Scheduling and calendar management
- Data entry
- Microsoft office
- Copying documents
- Maintaining records
- Scanning documents
- Filing systems
- Document management
- Confidentiality handling
- Business correspondence writing
- Mail processing
- Report preparation
- Fax operations
- Office equipment
- Phone reception
- Clerical support
Accomplishments
Employee of the year 2025
Languages
Spanish
Native or Bilingual
Timeline
School Clerical Assistant
San Diego Unified School District
09.2017 - Current
Cosmetologist
Self Employed
02.2008 - 10.2022
Special Education Paraprofessional
San Diego Union High School District
08.2006 - 08.2017
Associate of Science - Liberal Studies
Southwestern College