Tanya Rowe
Tchula,MS
Summary
Adept at enhancing customer experiences and streamlining document management, my tenure at Bolivar Medical Center honed my strong organizational skills and professionalism. Excelling in reception duties and proofreading, I significantly contributed to operational efficiency and client satisfaction, embodying a results-driven approach with a blend of hard and soft skills to meet employer needs.
Overview
17
17
years of professional experience
Work History
Desk Assistant
Bolivar Medical Center
Bolivar,ms
10.2021 - Current
- Greeted guests in with friendliness and professionalism.
- Provided exceptional customer service, addressing inquiries promptly and professionally.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Managed incoming calls and directed them to appropriate departments for timely resolutions.
- Maintained accurate records with diligent data entry, ensuring information was up-to-date and easily accessible.
Food Service Worker
S.V. Marshall
Lexington, Ms
08.2014 - 12.2020
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Caregiver
WestHolmes Daycare
Milestone, Ms
11.2007 - 07.2013
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
Doctor Of Nursing Practice - Medical Assistant
Holmes Community College
Goodman, MS09.2022
Algebra, Physic,Government History
S.V. Marshall High
Lexington, Ms05.1991
English, Mathematics, Reading
Milestone Elementary
Milestone, Ms05.1987
Skills
- Document Management
- Proofreading
- Strong Organization
- Reception duties
Timeline
Desk Assistant
Bolivar Medical Center
10.2021 - Current
Food Service Worker
S.V. Marshall
08.2014 - 12.2020
Caregiver
WestHolmes Daycare
11.2007 - 07.2013
Doctor Of Nursing Practice - Medical Assistant
Holmes Community College
Algebra, Physic,Government History
S.V. Marshall High
English, Mathematics, Reading
Milestone Elementary