Tanya Simerl
Milwaukee
Summary
Experienced professional in the health and wellness industry, dedicated to making a positive impact on others. Demonstrates a friendly and organized approach to work, ensuring efficient and effective outcomes. Committed to helping individuals achieve their well-being goals, leveraging a strong sense of empathy and adaptability. Passionate about providing support and guidance, with a focus on promoting overall health and wellness.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Chiropractic Assistant
Regen Med Pain Relief Clinic
01.2024 - 07.2024
- Managed office duties such as filing, data entry, answering phones and scheduling appointments
- Demonstrated strong interpersonal communication skills while interacting with patients, staff and doctors
- Built rapport with patients to promote trusting environment
- Maintained a clean and organized work environment by sterilizing equipment, stocking supplies and maintaining medical records
- Assisted with cleaning and storing supplies, instruments and equipment to expedite patient therapies
- Assisted the chiropractor with patient treatments such as adjusting spines, applying traction or administering hot and cold therapy
- Greeted individuals upon entry to office, checking in patients for appointments
- Prepared treatment rooms and exam rooms to facilitate patient visits
- Exercised discretion when handling confidential information according to HIPAA regulations
- Prepared exam rooms before each visit by setting up necessary instruments or materials needed for treatment
- Evaluated patients' physical condition through observation, questioning techniques and range of motion assessments
- Ensured proper documentation of all treatments provided during patient visits according to established protocols
- Actively participated in team meetings to discuss new strategies for better patient care outcomes
- Assisted with patient education regarding health maintenance and lifestyle changes to promote wellness
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
Landscaper/Gardener
Work-Trade
10.2022 - 07.2023
- Collaborated closely with other departments within the organization to ensure efficient workflow processes
- Provided exceptional customer service by responding promptly to inquiries from clients or other healthcare providers
- Oversaw exercise equipment and room to enforce patient safety
- Utilized knowledge of anatomy, physiology and pathology to provide support services for the chiropractic practice
- Performed patient care activities under direction of chiropractor and prescribing physician
- Obtained medical information and measured vital signs, weight, and height
- Prepared treatment rooms for patient examinations, kept rooms neat, and clean
- Showed patients to examination rooms and prepared for physician
- Explained treatment procedures, medications, diets, or physicians' instructions to patients
- Operated x-ray, electrocardiogram (EKG), and other equipment to administer routine diagnostic tests
- Cleaned and sterilized instruments and disposed of contaminated supplies
- Inventoried and order medical, lab,, or office supplies, or equipment
- Helped physicians examined and treated patients, handing them instruments, and materials and performing such tasks as giving injections and removing sutures
Sales Associate
The Natural Food Shop
01.2016 - 08.2020
- Assisted customer clientele with knowledge pertaining to nutrition, supplements, Traditional Chinese Medicine, and herbal remedies
- Used measurement and packaging equipment to fulfill customer bulk herbal supplement orders
- Efficiently and accurately processed customer checkout including cash, check, and credit card transactions
- Utilized salesmanship and product knowledge to provide excellent rapport with customers
- Effectively managed customer inquiries
- Sustained inventory control, orders, and invoices
- Maintained an orderly clean and hygienic work environment
- Expanded product knowledge and health sciences pertaining to health and nutrition
Executive Acupuncture Assistant
Integrated Heights LLC
01.2018 - 02.2019
- Conducted thorough intake assessments to gather necessary information for successful acupuncture treatments and ensure proper documentation was maintained.
- Demonstrated adaptability when faced with challenging cases by employing critical thinking skills and seeking guidance from supervisors when necessary for optimal patient outcomes.
- Enhanced patient experience by providing individualized care and creating tailored acupuncture treatment plans.
- Optimized patient comfort during treatment sessions by adjusting positioning or modifying techniques when necessary.
- Built rapport with patients through attentive listening, empathetic communication, and consistent follow-up on their progress during treatment sessions.
- Collaborated with supervisors to continuously update and refine treatment strategies based on patient feedback and clinical observations.
- Improved patient adherence to treatment plans by providing clear instructions, answering questions, and addressing concerns throughout the course of their care.
- Facilitated patient healing through skillful needling techniques, moxibustion applications, and cupping therapies as required.
- Increased clinic efficiency by maintaining accurate records, tracking progress, and monitoring treatment outcomes for each patient.
- Developed effective communication skills by presenting complex acupuncture concepts to patients in a clear, concise, and understandable manner.
- Promoted long-term health benefits for patients by offering lifestyle recommendations, including dietary changes, stress reduction techniques, or exercise suggestions as part of their comprehensive treatment plan.
- Contributed to a positive clinic environment by demonstrating strong teamwork skills, collaborating with colleagues, and supporting supervisor initiatives when appropriate.
- Educated patients about the benefits of acupuncture therapy, increasing awareness and understanding of this alternative medicine approach.
Sales Associate
Health Hut
01.2013 - 03.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Psychiatric Technician
Rogers Memorial Hospital
01.2012 - 09.2014
- Utilized appropriate interventions for de-escalating violent behaviors exhibited by patients
- Monitored vital signs including pulse rate, respiration rate, temperature, blood pressure and other indicators of health
- Collaborated with multidisciplinary team members to ensure quality care for all psychiatric patients
Certified Nursing Assistant
Virginia Health and Rehabilitation
01.2010 - 11.2012
- Monitored patients' physical and emotional well-being, reporting unusual behavior or physical ailments to medical staff
- Observed behavior of patients to detect any changes or problems that may need further assessment by a physician
- Maintained accurate records of patient care, condition and progress according to established standards
- Attended to physical needs of patients by helping with personal hygiene tasks, bathing and toileting
- Encouraged patients to develop work skills and participate in social, recreational and other therapeutic activities to enhance interpersonal skills
- Gathered data about individual through use of case history, interviews and observational techniques
- Responded promptly to emergency situations involving psychiatric disturbances or suicide attempts
- Provided therapeutic activities to patients such as music therapy, art therapy, recreational activities, and talk therapy
- Facilitated group therapy sessions by encouraging discussion among participants in a safe environment
- Developed and taught strategies to promote client wellness and independence
- Recorded measures of patients' physical condition using thermometers and blood pressure gauges
- Adhered to ethical guidelines set forth by professional organizations such as the American Psychiatric Association
- Assisted in the development of individualized treatment plans for each patient based on their medical history and current condition
- Provided support services to family members concerning psychological issues related to their loved ones' conditions
- Developed strategies to assist clients in developing coping skills necessary for daily living tasks
- Participated in continuing education programs designed to stay abreast of latest developments in the field of psychiatry
Education
Doctorate Of Acupuncture And Chinese Medicine
Pacific College Of Health And Science
San Diego, CAMaster of Science - Acupuncture, Herbal Medicine, Nutrition
Midwest College Of Oriental Medicine
Racine, WISkills
- Patient care
- Clinical documentation
- Treatment preparation
- HIPAA compliance
- Anatomy knowledge
- Customer service
- Problem solving
- Medical record management
- Team collaboration
- Communication skills
- Appointment scheduling
- Health education
- Patient flow management
- Professionalism and ethics
Certification
- Clean Needle Technique Certification (CNT) - Council of Colleges of Acupuncture and Herbal Medicine (CCAHM).
- Doctor of Acupuncture and Chinese Medicine (DACM) - Accreditation Commission for Acupuncture and Herbal Medicine (ACAHM).
Licenses
State of Wisconsin
Acupuncturist
No. 2052-55
Timeline
Chiropractic Assistant
Regen Med Pain Relief Clinic
01.2024 - 07.2024
Landscaper/Gardener
Work-Trade
10.2022 - 07.2023
Executive Acupuncture Assistant
Integrated Heights LLC
01.2018 - 02.2019
Sales Associate
The Natural Food Shop
01.2016 - 08.2020
Sales Associate
Health Hut
01.2013 - 03.2015
Psychiatric Technician
Rogers Memorial Hospital
01.2012 - 09.2014
Certified Nursing Assistant
Virginia Health and Rehabilitation
01.2010 - 11.2012
Doctorate Of Acupuncture And Chinese Medicine
Pacific College Of Health And Science
Master of Science - Acupuncture, Herbal Medicine, Nutrition
Midwest College Of Oriental Medicine
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