Tanya Skoczylas
Buffalo,NY
Summary
Banking professional supporting fraud prevention work by recognizing unusual account activity and applying policy-based review. Uses transaction accuracy, compliance habits, and customer conversations to help protect accounts and reduce loss. Brings direct branch experience that supports risk review, KYC procedures, and careful escalation decisions.
Overview
2
2
Certifications
34
34
years of professional experience
Work History
Universal Banker
M&T Bank
Williamsville, US
05.2023 - Current
- Support 5-8 clients daily with banking needs, product guidance, and personalized service.
- Reconcile cash drawers daily and balance cash handling activities to support accurate end-of-day reporting.
- Monitor accounts for unusual activity and support suspicious activity reporting, fraud detection, and KYC procedures.
- Recommend suitable financial products and maintain long-term client relationships through clear communication and trust.
Supervisor
Bath & Body Works
Amherst, US
10.2006 - 05.2023
- Process 3-5 shipment tasks per shift while keeping floorsets organized and store presentation consistent.
- Opened and closed the store as manager on duty, covering keyholder responsibilities and daily operational readiness.
- Trained and coached associates on company standards, policies, and service expectations to support consistent execution.
- Processed shipments and built floorsets to support efficient replenishment and visually organized displays.
- Managed cash handling with accuracy and completed suggestive selling throughout the day to strengthen customer engagement.
- Supervised team members and reinforced adherence to company standards and policies across shifting roles from associate to supervisor.
Operations Manager
Office Depot OfficeMax
08.2012 - 05.2021
- Processed incoming shipments and prioritized stock placement to keep shelves ready for sales.
- Planned and implemented planograms to support merchandising standards and maintain organized store presentation.
- Served as safety captain with OSHA and Haz Mat training, reinforcing workplace compliance and hazard awareness.
- Trained associates on loss prevention policies to strengthen security awareness and reduce store risk.
- Opened and closed the store, built schedules, and processed payroll as manager on duty.
Toddler Teacher
Lakeview Childrens World
Lakeview, US
08.2010 - 08.2014
- Prepared age-appropriate preschool activities that reinforced early learning, routine, and classroom engagement.
- Monitored classroom behavior and supported safe, consistent transitions throughout the day.
- Assisted preschool staff with daily setup, cleanup, and supervision to keep the classroom organized.
Cashier
Fairgrounds Gaming
Hamburg, US
03.2006 - 08.2010
- Processed customer cash and card transactions accurately, supporting smooth front-line service at the gaming cashier window.
- Audited end-of-shift receipts and balanced cash totals to verify financial accuracy before closing.
- Released jackpot winnings to eligible customers, following payment procedures and monitoring transactions for irregular activity.
Assistant Manager
Carrols Corporation (Burger King)
Buffalo, US
06.1992 - 07.2004
- Coordinated daily inventory management to keep stock levels aligned with operational demand.
- Implemented cost-control measures that reduced waste and improved budget use across store operations.
- Conducted performance evaluations and delivered constructive feedback to strengthen team performance.
- Coordinated scheduling and daily coverage to support smooth service during busy restaurant periods.
- Maintained restaurant openings and closings with consistent attention to store readiness and operational standards.
Education
Master of Business Administration - Fraud Examination
Tiffin University
Ohio10-2027
Bachelor of Science - Criminal Justice
Southern New Hampshire University
New Hampshire11-2025
Skills
- Fraud detection
- Transaction monitoring
- Suspicious activity reporting
- KYC procedures
- Cash handling
- Account reconciliation
- Compliance with regulations
- Account monitoring
- Banking regulations
Certification
Child Development Associate Certification
Timeline
Universal Banker
M&T Bank
05.2023 - Current
Operations Manager
Office Depot OfficeMax
08.2012 - 05.2021
Toddler Teacher
Lakeview Childrens World
08.2010 - 08.2014
Supervisor
Bath & Body Works
10.2006 - 05.2023
Cashier
Fairgrounds Gaming
03.2006 - 08.2010
Assistant Manager
Carrols Corporation (Burger King)
06.1992 - 07.2004
Master of Business Administration - Fraud Examination
Tiffin University
Bachelor of Science - Criminal Justice
Southern New Hampshire University
LICENSES
Notary Public