Tanya Tollefson
Homemaker
Missouri City,TX
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
19
19
years of professional experience
Work History
Homemaker
Self Employed Services
Missouri City, TX
05.2007 - Current
- Set appointments needed for the care of my responsibilities.
- Made food and maintained the household.
- Paid bills and set a budget.
- Worked with others to help with the education of my child.
- Facilitated the schedule and provided transportation to and from appointments.
Life Guard/Pool Manager
Caribbean Blue Aquatics
Missouri City, TX
05.2007 - 09.2007
- Provided information regarding facility policies and procedures to visitors.
- Enforced all laws, rules, regulations, and procedures pertaining to the protection of persons and property.
- Maintained daily logs of activities with detailed reports when necessary.
- Interacted with customers in a professional manner while providing assistance as needed.
- Prepared written documentation related to incident reports.
- Conducted training sessions for new guards on company policies and procedures.
- Maintained proper paperwork to provide accurate incident records.
Receptionist
Katy TKD Academy
Katy, TX
11.2006 - 04.2007
- Greeted visitors and provided them with assistance.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Waitress Trainee
Johnny Corino's
Missouri City, TX
09.2006 - 11.2006
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Life Guard/Pool Manager
Caribbean Blue Aquatics
Missouri City, TX
05.2006 - 09.2006
- Provided information regarding facility policies and procedures to visitors.
- Maintained daily logs of activities with detailed reports when necessary.
- Interacted with customers in a professional manner while providing assistance as needed.
Receptionist
Shear Art Hair Salon
Missouri City, TX
03.2006 - 05.2006
- Answered incoming calls, took messages, and transferred calls to appropriate personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Scheduled and confirmed appointments.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
Waitress/Bartender
Tortuga's Cocina
Missouri City, TX
10.2005 - 03.2006
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Bussed tables as needed during peak hours.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Life Guard/Pool Manager
Miller Aquatics
Missouri City, TX
05.2005 - 10.2005
- Provided information regarding facility policies and procedures to visitors.
- Maintained daily logs of activities with detailed reports when necessary.
- Interacted with customers in a professional manner while providing assistance as needed.
- Prepared written documentation related to incident reports.
Waitress/Bartender
Applebee's
Missouri City, TX
11.2004 - 05.2005
- Took orders for food and drinks and delivered them to guests.
- Greeted frequent visitors by name and explained new promotions.
- Neatly sliced and pitted fruit for garnishing drinks.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Made friendly conversation with customers to provide enjoyable bar experience.
Education
Associate of Arts - General Studies
Houston Community College
Missouri City, TX05-2018
Skills
- MS Office
- Customer Relations
- Time Management
- Computer Skills
- Dependable and Responsible
- Calm Under Pressure
Affiliations
- Jewelry maker
- Pour painter
- Photographer
References
References available upon request.
Timeline
Homemaker
Self Employed Services
05.2007 - Current
Life Guard/Pool Manager
Caribbean Blue Aquatics
05.2007 - 09.2007
Receptionist
Katy TKD Academy
11.2006 - 04.2007
Waitress Trainee
Johnny Corino's
09.2006 - 11.2006
Life Guard/Pool Manager
Caribbean Blue Aquatics
05.2006 - 09.2006
Receptionist
Shear Art Hair Salon
03.2006 - 05.2006
Waitress/Bartender
Tortuga's Cocina
10.2005 - 03.2006
Life Guard/Pool Manager
Miller Aquatics
05.2005 - 10.2005
Waitress/Bartender
Applebee's
11.2004 - 05.2005
Associate of Arts - General Studies
Houston Community College
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