Summary
Overview
Work History
Education
Skills
Timeline
Generic

TaNyah Williams

Salisbury,NC

Summary

Personable and dedicated with keen eye for detail and proactive approach. Possesses foundational knowledge in pharmaceutical terminology and drug interactions, along with excellent organizational and data entry skills. Committed to ensuring accurate medication dispensing and enhancing patient care.

Offering strong foundation in customer service and teamwork, eager to learn and excel in pharmaceutical environment. Brings ability to quickly grasp pharmaceutical concepts and apply precise data entry skills. Ready to use and develop attention to detail and communication skills in [Desired Position] role.

Overview

4
4
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
04.2023 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Managed opening and closing duties for pharmacy.
  • Resolved third-party billing, computer system and customer service issues.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.

Pharmacy Technician

Publix
12.2022 - 03.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.

Customer Lead

Food Lion
11.2020 - 10.2022
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Operated cash register to record transactions accurately and efficiently.
  • Assisted customers by answering questions and fulfilling requests.

Education

Bachelor of Arts - History

North Carolina Central University
Durham, NC
01-2025

Associate of Arts - History

Arizona State University
Tempe, AZ
01-2025

High School Diploma -

North Rowan High School
Salisbury, NC
05-2020

Skills

  • Problem-solving skills
  • Confidentiality and HIPAA
  • Answering customer questions
  • Patient confidentiality
  • Pharmacy and customer records management
  • Drug safety
  • Pharmacy operations
  • FDA and HIPAA compliance
  • Cashier training
  • Cash handling expertise
  • Opening and closing procedures
  • Manager support

Timeline

Pharmacy Technician

CVS Pharmacy
04.2023 - Current

Pharmacy Technician

Publix
12.2022 - 03.2023

Customer Lead

Food Lion
11.2020 - 10.2022

Bachelor of Arts - History

North Carolina Central University

Associate of Arts - History

Arizona State University

High School Diploma -

North Rowan High School

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TaNyah Williams