Tanya Pina
Chicopee,MA
Summary
Results-driven professional with experience in project coordination and customer service. Recognized for strong time management and organizational skills, committed to delivering efficient solutions and fostering positive client interactions.
Overview
17
17
years of professional experience
Work History
Assistant Project Coordinator
Jami Wholesale LLC
East Granby, CT
07.2023 - Current
- Coordinated project schedules and timelines to ensure on-time delivery of products.
- Collaborated with cross-functional teams to streamline communication and enhance project efficiency.
- Supported project tracking through software tools, maintaining accurate documentation and reporting.
- Assisted in managing vendor relationships and negotiating contracts for cost-effective solutions.
- Played an integral role in meeting strict deadlines by consistently following up on outstanding tasks with relevant parties.
- Contributed to positive client relationships by promptly addressing inquiries and concerns.
Appliance Sales Specialist
Lowes Home Improvment
Springfield, MA
11.2021 - 07.2023
- Demonstrated appliance features and benefits to enhance customer understanding and satisfaction.
- Provided expert knowledge on product specifications, ensuring informed purchasing decisions.
- Assisted customers in selecting appliances that meet their needs and preferences.
- Managed inventory levels, ensuring product availability and optimal display presentation.
- Trained new staff on product details and customer service protocols for seamless operations.
- Resolved customer inquiries and concerns promptly, enhancing overall shopping experience.
- Operated store equipment to promote safety and reduce injury.
Medical Assistant
Baystate Health
Springfield, MA
01.2010 - 08.2018
- Coordinated with healthcare professionals to ensure efficient patient flow and timely care delivery.
- Trained new staff on procedures, protocols, and office operations to enhance team performance and service quality.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Provided direct patient care, assisting with daily activities and ensuring comfort and safety.
- Monitored vital signs and documented changes in patient conditions accurately and promptly.
- Educated patients and families on health management, enhancing understanding of treatment protocols.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Education
GED -
OWL
Springfield, MA01-2001
Medical Assistant - Medical Assistant
Branford Hall Career Instatute
Chicopee01-2000
Skills
- Meeting facilitation
- Motivational techniques
- Documentation management
- Process management
- Document management
- Customer relations
- Problem resolution
- Time optimization
- Detail orientation
- Analytical thinking
- Detail focus
- Project planning
Timeline
Assistant Project Coordinator
Jami Wholesale LLC
07.2023 - Current
Appliance Sales Specialist
Lowes Home Improvment
11.2021 - 07.2023
Medical Assistant
Baystate Health
01.2010 - 08.2018
GED -
OWL
Medical Assistant - Medical Assistant
Branford Hall Career Instatute