Summary
Overview
Work History
Education
Skills
Timeline
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Tanyelle Nunn

Indianapolis,IN

Summary

Client Service Specialist with over 5 years of experience leading teams and optimizing operations in dynamic environments. Proficient in data analysis, utilizing real-time dashboards and statistical methods to enhance strategic decision-making and operational efficiency. Dedicated to improving customer satisfaction and operational processes through a robust IT technical background and advanced communication skills.

Overview

6
6
years of professional experience

Work History

Criminal Court Clerk

City of Indianapolis
Indianapolis, IN
10.2025 - Current

• Managed digital records and maintained data accuracy across case management systems

• Performed data entry, validation, and quality assurance of confidential information

• Utilized database and enterprise software applications to process and track records

• Resolved data discrepancies and supported system users through troubleshooting

• Generated reports and improved workflow efficiency through accurate record management

Red Coat (Supervisor)

Delta Air Lines
Detroit, MI
08.2023 - 03.2025
  • Lead team to boost passenger service, enhancing efficiency with measurable improvements.
  • Optimize flight schedules with Delta Term system, balancing aircraft, crew, and demand effectively.
  • Coordinate passenger assistance, improving operational efficiency and resource allocation.
  • Implement process improvements to enhance customer satisfaction and operational efficiency.

Data Analyst

James Ray
Detroit, MI
09.2021 - 08.2024
  • Analyze datasets to uncover insights, aiding strategic decisions and boosting efficiency.
  • Develop dashboards for real-time data access, enhancing stakeholder engagement.
  • Apply statistical methods to refine data quality, supporting business growth.
  • Implement data strategies, leading to operational improvements and measurable results.

Crew Scheduler

Republic Airways
Indianapolis, IN
10.2020 - 05.2021
  • Optimized flight schedules, enhancing crew efficiency and aircraft utilization.
  • Analyzed data to improve operations, leading to measurable cost reductions.
  • Implemented algorithms for scheduling, boosting productivity and efficiency.
  • Automated tasks with programming, significantly increasing operational output.

Education

CompTIA Security+

Mott Community College
01-2024

Audio Engineering

International Academy of Design & Tech
01-2012

Skills

  • Microsoft Office
  • Process Improvement
  • Statistical Analysis
  • Sabre
  • Delta Term
  • Comp Tia A

Timeline

Criminal Court Clerk

City of Indianapolis
10.2025 - Current

Red Coat (Supervisor)

Delta Air Lines
08.2023 - 03.2025

Data Analyst

James Ray
09.2021 - 08.2024

Crew Scheduler

Republic Airways
10.2020 - 05.2021

Audio Engineering

International Academy of Design & Tech

CompTIA Security+

Mott Community College