Taquan Travis
New York,New York
Summary
Dedicated and vigilant professional committed to maintaining facility safety and security. Experience conducting security operations, enforcing policies, and responding effectively to emergencies. Skilled in fostering positive relationships with former inmates, staff, and stakeholders to facilitate successful rehabilitation and reintegration efforts. Seeking an opportunity to contribute expertise and dedication to promoting safety and facilitating offender rehabilitation as a Correctional Officer.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Transit Bus Operator
MTA New York City Transit Authority
2021.02 - Current
- Inspect bus for any mechanical issues before departure and upon return.
- Increase route efficiency through careful planning and coordination with dispatchers and other transit team members.
- Assist passengers with inquiries and requests during trips, including fare collection and destination and route information.
- Operate with safety and skill to avoid accidents and delays.
- Finalize daily logs on schedule to update internal records and uphold DOT requirements.
- Minimize delays by planning and adjusting routes for changing weather and traffic conditions.
- Safely operate 47 to 57-passenger buses to transport passengers to and from designated terminal locations.
- Complete regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Follow predetermined routes to meet targets and maintain schedules consistently.
- Complete daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
- Regulate heating, lighting, and ventilating systems for passenger comfort.
- Assist passengers with disabilities or special needs in boarding and disembarking from the bus, ensuring their safety and comfort.
- Operate large vehicles in difficult urban and rural conditions.
City Mail Carrier Associate
US Post Office
2015.03 - 2021.02
- Participated in ongoing USPS training programs to stay current on postal service procedures, regulations, and best practices for efficient mail delivery
- Kept mail delivery records to track delivered and undelivered items and identify delivery issues
- Helped maintain clean work environment in the post office facility by participating in regular cleaning tasks as needed
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Distributed mail on foot to residences and businesses, delivering to approximately 600 - 800 customers per shift.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded quickly to customer inquiries about delivery, forwarding, and other postal services to provide quality customer service.
- Handled mail and packages with care to prevent damage during delivery.
Reentry Program Associate / Security Officer
Palladia - Incarceration Alternative Services
2007.03 - 2015.03
- Checked and verified photo identification prior to granting facility access
- Maintained safe environment for employees and visitors through continuous risk assessment and threat analysis
- Improved overall security by conducting regular patrols and monitoring surveillance systems
- Conducted security patrols of the facility to detect and prevent unauthorized activities, ensuring the safety and security of residents transitioning from incarceration.
- Monitored surveillance cameras and alarm systems to maintain a secure environment for residents and staff, paying particular attention to potential security threats and vulnerabilities.
- Enforced facility policies and procedures related to security, including visitor management and contraband control, to mitigate risks and maintain order within the facility.
- Responded promptly to emergencies and incidents, such as medical emergencies and disturbances, employing crisis intervention techniques to de-escalate situations and ensure the safety of all individuals involved.
- Collaborated closely with case managers, counselors, and other staff members to support residents' reentry goals, providing security insights and assistance in developing comprehensive reentry plans tailored to individual needs.
- Played an active role in developing and implementing reentry programs, leveraging firsthand knowledge of residents' experiences and challenges to inform program design and enhance effectiveness.
- Documented incidents, wrote detailed reports, and maintained accurate records of daily activities, ensuring compliance with regulatory requirements and facilitating communication among staff members for improved security management.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons, and unusual incidences.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Education
Associate of Science - Medical Assistant
THE COLLEGE OF ASA INSTITUTE
Brooklyn, New York01.2012
Skills
- Behavior and Security Monitoring
- Situational Awareness
- Complaint and Conflict Resolution
- Dispatch Communication
- Housing Support and Visitor Tracking
- CCTV Monitoring
- Conflict De-escalation and Threat Assessment
- Security Operations Experience
- Patrolling and Arrest Procedures
- Familiar with First Aid Treatment
Certification
- New York State Security Guard License
- Commercial Driver's License (CDL) Class B
- Fire Guard Certification
- Home Health Aide Certification
Personal Interest
- Boxing (Former Athlete): Embracing the discipline, focus, and physical conditioning cultivated through years of training and competition in boxing.
- Fitness and Health: Committed to a healthy lifestyle through exercise, weight training, and meal planning and passionate about guiding others in reaching their fitness goals through personalized workouts and nutrition plans.
- Skiing: Passionate about exploring ski resorts in the winter and proficient in downhill skiing techniques, including expert-level skiing.
Timeline
Transit Bus Operator
MTA New York City Transit Authority
2021.02 - Current
City Mail Carrier Associate
US Post Office
2015.03 - 2021.02
Reentry Program Associate / Security Officer
Palladia - Incarceration Alternative Services
2007.03 - 2015.03
Associate of Science - Medical Assistant
THE COLLEGE OF ASA INSTITUTE
- New York State Security Guard License
- Commercial Driver's License (CDL) Class B
- Fire Guard Certification
- Home Health Aide Certification
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