Summary
Work History
Education
Skills
Timeline
OfficeManager

Tara Alford

Little River,SC

Summary

Dynamic Office Manager at Ams Works, Inc. with proven expertise in customer service and organizational skills. Enhanced document retrieval efficiency and streamlined onboarding processes, contributing to a more cohesive team environment. Adept at financial tracking and maintaining confidentiality, ensuring operational excellence and client satisfaction.

Work History

Office Manager

Ams Works, Inc.
  • Managed office supplies inventory, ensuring availability and organization for daily operations.
  • Coordinated schedules and meetings, optimizing time management for team members.
  • Implemented filing systems, improving document retrieval efficiency by streamlining processes.
  • Developed procedures for onboarding new employees, enhancing integration into company culture.
  • Assisted in budget preparation and tracking expenses, contributing to financial accountability within the department.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.

Warehouse Manager

Blenheim Bottlers,inc.
Hamer, SC
2011 - 2022
  • Supervised daily warehouse operations to ensure efficient workflow and inventory management.
  • Implemented safety protocols and trained staff on best practices for equipment usage.
  • Coordinated order fulfillment processes to meet customer demands effectively.
  • Monitored inventory levels, conducted regular audits, and maintained accurate records.
  • Analyzed supply chain processes and recommended improvements to optimize logistics operations.
  • Fostered a collaborative work environment, promoting teamwork among warehouse staff for improved outcomes.
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
  • Reduced product damage with improved packaging methods and training staff on proper handling techniques.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Optimized transportation logistics, securing reliable carriers at competitive rates for efficient delivery times.
  • Initiated cross-training programs to create more versatile and responsive workforce capable of covering multiple roles during peak periods.
  • Increased customer satisfaction by ensuring orders were accurately and promptly fulfilled, leading to repeat business and positive reviews.
  • Optimized shipping and receiving operations, ensuring timely dispatch and receipt of goods with minimal delays or damage.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Organized records of vehicles, schedules and completed orders.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Conducted research to address shipping errors and packaging mistakes.
  • Reviewed and negotiated contracts with carriers to optimize shipping costs.

Admissions Representative and Medical Coder

Caresouth Carolina
Society Hill, SC
2003 - 2011

Provided excellent customer service skills and relationships with our patients. Managed doctor calendars along with day to day front office work. Answered all switchboard calls and verified all insurance carriers along with precertification. Keyed in all patient demographics and past/upcoming appointments. Made referrals to all specialist visits and at the end of the day I would key in all Icd-9 codes for charges accumulated by each patient and send in to selected insurance company. I would adjust all write offs necessary for our indigent patients.

Education

High School Diploma -

Latta High School
Latta, SC

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Data entry
  • Customer relations
  • Clear oral/written communication
  • Billing
  • Scheduling and calendar management
  • Administrative support
  • Bookkeeping
  • Clerical support
  • Credit and collections
  • Relationship building
  • Scheduling
  • Inventory control
  • Human resources
  • Documentation and control
  • Financial tracking
  • Policy and procedure modification
  • Information protection
  • Decision-making
  • Teamwork and collaboration
  • Attention to detail
  • Multitasking and organization
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Active listening
  • Adaptability and flexibility
  • Verbal and written communication
  • Phone and email etiquette

Timeline

Office Manager

Ams Works, Inc.

Warehouse Manager

Blenheim Bottlers,inc.
2011 - 2022

Admissions Representative and Medical Coder

Caresouth Carolina
2003 - 2011

High School Diploma -

Latta High School
Tara Alford