Provided excellent customer service skills and relationships with our patients. Managed doctor calendars along with day to day front office work. Answered all switchboard calls and verified all insurance carriers along with precertification. Keyed in all patient demographics and past/upcoming appointments. Made referrals to all specialist visits and at the end of the day I would key in all Icd-9 codes for charges accumulated by each patient and send in to selected insurance company. I would adjust all write offs necessary for our indigent patients.