Summary
Overview
Work History
Education
Skills
Timeline
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Tara Allen

Blossom

Summary

Dynamic professional with extensive experience at Guaranty Bank And Trust, excelling in complex problem-solving and customer service. Proven track record in optimizing workflows and enhancing customer satisfaction. Adept at team collaboration and conflict resolution, fostering strong relationships that drive loyalty and retention. Committed to maintaining high standards in all operational aspects.

Overview

4
4
years of professional experience

Work History

Teller Supervisor

Guaranty Bank And Trust
Paris
12.2023 - Current
  • Collaborated with other departments to ensure smooth workflow processes across branches.
  • Managed daily operations within assigned branch locations; provided support during peak times or absences.
  • Maintained accurate records of transactions processed by each teller throughout the day.
  • Reviewed suspicious activity reports from tellers; reported any violations to management immediately.
  • Developed and implemented strategies to ensure customer satisfaction and meet service standards.
  • Monitored cash levels in all drawers; balanced cash drawers at the end of each shift.
  • Provided daily supervision and guidance to teller staff, ensuring compliance with bank policies and procedures.
  • Ordered checks, placed stop payment orders and conducted additional special services for customers.
  • Coordinated staff schedules to ensure adequate coverage during peak hours.
  • Resolved complex customer issues, acting as the first point of escalation for complaints and inquiries.
  • Developed and maintained strong relationships with customers, promoting bank loyalty and retention.
  • Supervised and trained teller staff on bank policies, procedures, and customer service standards.

Dental Assistant

Rowland Anthony Wade Office
Hugo
08.2022 - 12.2023
  • Took digital X-rays of teeth using radiographic equipment.
  • Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
  • Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
  • Kept accurate records of dental treatments provided for each patient's visit.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
  • Greeted patients upon arrival at the office and escorted them to an examination room.
  • Maintained a neat, clean and organized environment throughout the office.
  • Laid out dental instruments and equipment before procedures.

Assistant Manager

Paris Coffee Shop
Paris
01.2021 - 07.2022
  • Customer Assistance
  • Process orders efficiently
  • Cleaning
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Operated cash register to process payments from customers.
  • Kept records of sales transactions accurately in order to track inventory levels.
  • Completed opening and closing duties such as cleaning the store before leaving each day.

Education

High School Diploma -

North Lamar Highschool
Paris, TX
05-2022

Skills

  • Complex Problem-solving
  • Office management
  • Patient data gathering
  • Patient relations
  • Strong writing and verbal skills
  • Team collaboration abilities
  • Stress management techniques
  • Customer service
  • Problem solving
  • Conflict resolution
  • Communication skills
  • Workflow optimization

Timeline

Teller Supervisor

Guaranty Bank And Trust
12.2023 - Current

Dental Assistant

Rowland Anthony Wade Office
08.2022 - 12.2023

Assistant Manager

Paris Coffee Shop
01.2021 - 07.2022

High School Diploma -

North Lamar Highschool

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