Tara A. Washington
Nations Law Firm
Katy,TX
2
Certifications
22
years of professional experience
Collections Representative with a focus on document control, accurate recordkeeping, and careful case communication in fast-paced office settings. Brings strength in high-volume client intake, handled collection calls, resolving 90-97% of assigned accounts without follow-up corrections, tracking information across files, and maintaining legal research materials with consistency and attention to detail. Well positioned to support clean data workflows, reliable reporting, and careful information handling across teams. With over 5 years of experience with follow up on Medi-Cal managed care.
Work History
Paralegal Healthcare Law
10 Years 9 Months- Managed weekly interviews to support case preparation and coordinate follow-up details.
- Track 10 client intake calls weekly to route inquiries and maintain responsive case support.
- Conduct client interviews and maintain ongoing communication throughout each case lifecycle.
- Draft legal documents, correspondence, and pleadings to support attorneys' case preparation.
- Perform legal research to support case strategy and strengthen document preparation.
- Screen incoming calls and route messages to the appropriate attorneys promptly.
- Process daily mail and maintain organized filing systems for case records and office documents.
Healthcare Coordinator
9 Years 11 Months- Managed patient records and appointment details to support accurate coordination and timely follow-up.
- Coordinated communication between patients, providers, and administrative staff to keep schedules aligned.
- Reviewed case details Medi-Cal managed care and updated records to maintain organized follow-through on active requests.
- Tracked incoming documents and routed them to the appropriate team member for review.
- Reconciled basic records against source documents to keep information current.
- Prioritized daily tasks to keep scheduling, records, and follow-up work moving on deadline.
- Organized incoming requests and helped keep daily office operations on track.
- Supported administrative workflows by updating spreadsheets and preparing standard reports.
- Maintained organized files and reference materials to support quick access to patient information.
- Prepared routine correspondence and status updates for patients and internal staff.
General Manager / Human Resources
10 Years- Processed [number] payroll cycles monthly to support timely employee compensation.
- Directed day-to-day business operations across all departments, maintaining accountability for core office functions.
- Developed strategic initiatives that supported company growth and strengthened long-term operational planning.
- Managed departmental budgets and analyzed accounting data to guide financial decisions.
- Partnered with Contracts and Marketing to coordinate office support and cross-functional execution.
- Handled payroll processing with accuracy to support consistent employee pay administration.
Education
Master of Business Administration - Business Management
Bachelor of Business Administration - Management
High School Diploma
Skills
Microsoft Office
Organization
Time management
Verbal communication
Case management
Legal research
Legal document drafting
Witness coordination
Client intake
Payroll processing
Budget tracking
Records management
Billing reconciliation
Certification
Notary Public
Timeline
Paralegal Healthcare Law
Nations Law Firm
01.2016 - CurrentRead More
Healthcare Coordinator
TWE Enterprise
08.2014 - 07.2024Read More
General Manager / Human Resources
Signius Communications
08.2004 - 08.2014Read More
Crockett High School
High School Diploma
Read More
Texas Southern University
Bachelor of Business Administration from Management
Read More
Texas Southern University
Master of Business Administration from Business Management
Read More