Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Efficient Secretary known for high productivity and completing tasks swiftly. Specialized in office management, scheduling, and document preparation, ensuring smooth operations of day-to-day activities. Possess strong communication skills, adaptability, and problem-solving abilities to excel in diverse environments. Prioritize confidentiality and professionalism in all interactions.
Overview
5
5
years of post-secondary education
27
27
years of professional experience
Work History
Secretary to Principal
WCHCS
WASHINGTONCOURTHOUSE
09.2013 - Current
Managed WHS front desk daily office coverage.
Scheduled attendance meetings and coordinated calendars for WCHCS attendance staff.
Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
Coordinated communications by managing calls, responding to emails, and interfacing with staff, students, parents, and visitors to ensure effective information flow.
Performed data entry into computer systems; ensured accuracy of all entered information.
Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office, Google, and Excel applications.
Provided administrative support to the administration and other staff members.
Proofread documents before submission; corrected any errors found in grammar or punctuation.
Supported daily office operations and maintained organized administrative workflows
Assisted with accounts receivable and accounts payable functions.
Reviewed billing statements for accuracy prior to submitting them for payment processing.
Assisted with special projects related to departmental functions.
Created and updated spreadsheets to track and report data.
Compiled data from various sources into clear, concise reports for management to facilitate informed decision-making.
Handled confidential documents with discretion.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Coordinated multiple fundraising events with meticulous planning and execution, managing details to ensure all deadlines were met.
Blue Lion Head Cheer Coach
WCHCS
Washington Court House, Ohio
03.2014 - 03.2026
Managed budget for Blue Lion Cheer Program.
Organized fundraisers.
Utilized purchase orders for all ordering necessities.
Worked closely with accounts payable and accounts receivable.
Reviewed accuracy on all orders and billing.
Made accurate deposits and kept detailed records.
Numerous community service projects.
Detailed documentation of all disciplines.
Worked closely with athletic department and administration of WCHCS.
Scheduled practices and coordinated calendars for parents and athletes.
Prepared correspondence, memos, and materials for parents and athletes.
Dispatcher WPD
City Of Washington
Washington Court House, Ohio
04.2008 - 12.2012
Dispatched police units from public safety communications center for emergency calls.
Answered 911 and non-emergency calls for police communications center.
Entered incident details into CAD and records systems for police dispatch.
Monitored radio traffic and relayed clear instructions to patrol officers.
Verified caller information and location details for police communications center.
Followed emergency protocols for police communications center and dispatch operations.
Managed multiple tasks simultaneously while remaining calm under pressure.
Utilized standard operating procedures while providing services during emergency situations.
Adhered to strict confidentiality protocols when handling sensitive material or privileged information.
Provided support services such as warrant checks and background searches for officers in the field upon request.
Monitored radio frequencies to ensure proper communication between police officers in the field and dispatch staff.
Coordinated with other law enforcement agencies to provide assistance during high priority events or incidents.
Operated law enforcement communication equipment and NCIC database to facilitate information to department.
Researched vehicular registration, driving records and warrant information to support officers with traffic stops.
Handled emergency phone calls calmly and obtained pertinent information with composed approach.
Dispatcher at FCSO
Fayette County Commissioners
Washington Court House, Ohio
08.1999 - 04.2008
Dispatched police units from public safety communications center for emergency calls.
Monitored radio traffic and relayed clear instructions to patrol officers.
Received emergency and non-emergency calls from the public, determined nature of call and dispatched appropriate personnel.
Verified caller information and location details for police communications center.
Coordinated responses with fire, EMS, and law enforcement agencies.
Maintained contact with units on assignment to deliver further assistance and support when needed.
Followed emergency protocols for police communications center and dispatch operations.
Utilized standard operating procedures while providing services during emergency situations.
Handled emergency phone calls calmly and obtained pertinent information with composed approach.
Maintained accurate records of all calls received and actions taken for future reference.
Dispatched units to a variety of locations based on priority levels and available resources.
Analyzed incoming data collected from multiple sources including 911 calls, emails, texts.
Coordinated with other law enforcement agencies to provide assistance during high priority events or incidents.
Monitored radio frequencies to ensure proper communication between police officers in the field and dispatch staff.
Served as a liaison between dispatchers, officers in the field, and other law enforcement personnel.
Provided pre-arrival instructions over the phone when necessary for medical emergencies.
Entered incident details into CAD and records systems for police dispatch.
Entered data into computer systems used for tracking information related to police operations.
Researched vehicular registration, driving records and warrant information to support officers with traffic stops.
Adhered to strict confidentiality protocols when handling sensitive material or privileged information.
Provided support services such as warrant checks and background searches for officers in the field upon request.
Managed multiple tasks simultaneously while remaining calm under pressure.
Operated law enforcement communication equipment and NCIC database to facilitate information to department.
Advised personnel about accidents, weather conditions or other hazards.
Advised personnel about accidents, weather conditions or other hazards.
Secretary to the Assistant Principal at Windsor Essex Catholic District School BoardSecretary to the Assistant Principal at Windsor Essex Catholic District School Board