Accomplished in elevating customer experiences at Jackson Country Club and other businesses, I excel in multitasking and complex problem-solving, ensuring seamless service. My engaging, humorous personality and expertise in liquor/food knowledge and hospitality knowledge have significantly enhanced client satisfaction and loyalty in both the restaurant and healthcare industries. Skilled in staff training and customer service, I've consistently contributed to positive business outcomes and team efficiency. I aim to be well-liked by managers, coworkers, and customers alike.
Hi, I’m
Tara Boyd
Jackson,TN
Summary
Overview
5
years of professional experience
1
Certification
Work History
Jackson Country Club
Bartender/Server
09.2023 - 07.2024
Job overview
- Served high customer volumes during special events, nights, and weekends.
- Tended bar and served in the restaurant setting and in a solo-work setting in a downstairs bar area.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Fuji Yama Japanese Steakhouse
Server/Bartender
11.2022 - 09.2023
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously with managing takeout orders without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Old Town Spaghetti Store
Server
10.2020 - 11.2022
Job overview
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
Villa Clara Post Acute Care
Director of Customer Service
09.2019 - 08.2020
Job overview
- Managed customer service effectiveness by monitoring performance with resident assessments.
- Visiting patients at hospitals to speak about their healthcare opportunities.
- Providing informational tours and overseeing contract signing.
- Acting as a liaison between residents and their families and the facility.
- Built strong relationships with field operations team to support business development opportunities and improve service.
- Directing the company's charity outreach efforts.
Education
Central A&M High SchoolMoweaqua, IL
High School Diploma
05.2014
University Overview
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Clear and effective communication
- Engaging personality
- Outgoing Personality
- Complex Problem-Solving
- Handling Difficult Customers
- Suggestive Selling
- Professional Appearance
- ABC standards
- Staff Training
Certification
- T-ABC, State of Tennessee Alcoholic Beverage Commission, issued 03/09/2021, expires 03/09/2026
References
References
- Jeremiah Coggins, Professional Recruiter. jeremiah.coggins@gmail.com
- Lewis Cobb, City Attorney of Jackson, TN. 731-265-4150
- Chip Allen, Chief Financial Officer of Silver Oak Securities. chipallen@silveroaksecurities.com; 731-225-0413
- Harley Blankenship, Event Director of Jackson Country Club. 731-614-3086
- Billy Mac Graves, Retired Insurance Agency Owner. 731-225-4889
Timeline
Bartender/Server
Jackson Country Club
09.2023 - 07.2024
Server/Bartender
Fuji Yama Japanese Steakhouse
11.2022 - 09.2023
Server
Old Town Spaghetti Store
10.2020 - 11.2022
Director of Customer Service
Villa Clara Post Acute Care
09.2019 - 08.2020
Central A&M High School
High School Diploma
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