Summary
Overview
Work History
Education
Skills
Timeline
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Tara Durand

Tara Durand

Blackstone ,Massachusetts

Summary

Seeks to acquire a position that will enable utilizing knowledge, education, and experience.

Combining strong interpersonal and communication skills, and committed to continual performance development in the workplace.

Overview

2
2
years of professional experience

Work History

Quailty Control

Dean Warehouse
Warwick, RI
07.2022 - Current
  • Assessed products or services to evaluate conformance with quality standards.
  • Developed and implemented quality control processes to meet product standards.
  • Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders, and engineering specifications to meet contract compliance regulations.
  • Reported problems and concerns to management.
  • Inspected items and compared them against standards to meet regulatory requirements.
  • Performed thorough inspections of incoming materials and outgoing products.
  • Adhered to safe and clean area procedures to comply with agency and regulatory mandates.
  • Managed over 100 customer orders per day.

Manager

McDonald's
Spencer, MA
01.2022 - 07.2022
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Communicated clearly with employees, suppliers, and stakeholders to keep everyone working toward established business goals.
  • Accomplished multiple tasks within established timeframes.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Defined clear targets and objectives and communicated to other team members.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Provided prompt, accurate service to over 100 customers per shift, ensuring guest satisfaction.

Cashier

BJ Wholesale Club
Auburn, MA
06.2021 - 02.2022
  • Assisted customers with returns and refunds and resolved transaction issues.
  • Operated cash register to record transactions accurately and efficiently.
  • Learned duties for various positions and provided backup at key times.
  • Stocked, tagged, and displayed merchandise as required.
  • Delivered prompt, accurate service to over 150 customers per shift, ensuring guest satisfaction.

Education

Bachelor of Arts - Media Communication Studies

Johnson & Wales University
Providence, RI
12.2023

Skills

  • Proficiency in computer and word-processing programs such as Microsoft Suite (Word, Excel, PowerPoint, Publisher)
  • Strong written and verbal communication skills
  • Teamwork and Collaboration
  • Organization and Time Management

Timeline

Quailty Control

Dean Warehouse
07.2022 - Current

Manager

McDonald's
01.2022 - 07.2022

Cashier

BJ Wholesale Club
06.2021 - 02.2022

Bachelor of Arts - Media Communication Studies

Johnson & Wales University

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Tara Durand