Tara Eaton
Corbin,KY
Summary
Dynamic Certified Pharmacy Care Coordinator with a proven track record at Baptist Health Corbin, excelling in medication management and patient counseling. Recognized for enhancing patient adherence through tailored solutions and exceptional customer service. Strong communicator and reliable team player, committed to improving healthcare outcomes and operational efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Care Coordinator
Baptist Health Corbin
12.2023 - Current
- Provided exceptional customer service while maintaining patient confidentiality and adhering to HIPAA regulations.
- Assisted patients in overcoming barriers to medication adherence through tailored solutions and support strategies.
- Acted as liaison among staff, physicians and volunteers in service matters.
- Coordinate and schedule patient appointments to maximum efficiency of medication.
- Complete Prior Authorizations for patients medications
- work closely with providers on referrals for medications
- Help obtain financial assistance for patients medications
Certified Pharmacy Technician
Grace Health
05.2023 - 12.2023
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
Certified Pharmacy Technician
Walmart
10.2019 - 05.2023
- Managed medication inventory, ensuring accurate stock levels and compliance with safety standards.
- Administered patient prescriptions, verifying accuracy and resolving discrepancies efficiently.
- Provided exceptional customer service, addressing inquiries and delivering pharmaceutical guidance promptly.
- Trained and mentored junior technicians, enhancing team skill sets and operational efficiency.
- Implemented workflow improvements, reducing prescription processing time and increasing patient satisfaction.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Counted, measured, and compounded medications following standard procedures.
- Communicated directly with doctors offices via telephone, fax and email.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Assisted customers with over-the-counter product selection, providing knowledgeable recommendations.
- Gave Immunizations
Pharmacy Technician
Rite Aid
07.2014 - 10.2019
- Managed medication inventory and ensured accurate stock levels for optimal pharmacy operations.
- Assisted pharmacists in preparing and dispensing medications while adhering to safety protocols.
- Trained new pharmacy technicians on operational procedures and customer service best practices.
- Implemented process improvements that enhanced workflow efficiency and reduced medication errors.
Education
Associate of Applied Science - Business Administration
Somerset Community College
Somerset, KY05-2022
High School Diploma -
Corbin High School
Corbin, KY05-2007
Skills
- Prescription processing
- HIPAA compliance
- Clinical assessment
- Insurance verification
- Medication management
- Patient counseling
- Medication dispensing
- Insurance billing
- Teamwork and collaboration
- Customer service
- Time management
- Reliability
- Excellent communication
- Effective communication
- Patient education and counseling
- Self motivation
- Schedule management
Certification
- Certified Pharmacy Technician
- Immunization Certification
Timeline
Certified Pharmacy Care Coordinator
Baptist Health Corbin
12.2023 - Current
Certified Pharmacy Technician
Grace Health
05.2023 - 12.2023
Certified Pharmacy Technician
Walmart
10.2019 - 05.2023
Pharmacy Technician
Rite Aid
07.2014 - 10.2019
Associate of Applied Science - Business Administration
Somerset Community College
High School Diploma -
Corbin High School