Tara Hardman
Sicklerville,NJ
Summary
Dedicated healthcare professional with strong skills in patient check-in, appointment scheduling, and maintaining electronic health records. Delivers compassionate support while ensuring a smooth operational flow, fostering collaboration within healthcare teams to enhance patient experiences.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Patient Service Representative
Cooper University Health Care
Vorhees, NJ
03.2026 - Current
- Manage patient check-in and registration processes to enhance service delivery efficiency.
- Schedule appointments with medical staff to optimize patient care.
- Answer phone calls and promptly address patient inquiries professionally.
- Maintain accurate electronic health records ensuring data integrity and compliance.
- Collaborate with team members to streamline workflows and improve operational efficiency.
- Greet patients upon arrival, directing them to appropriate areas without delay.
- Process patient co-pays, deductibles, and other payments while maintaining accurate financial records.
- Monitor waiting areas to ensure a comfortable and safe environment for patients.
Certified Nursing Assistant
Advanced Subacute Rehabilitation Center
07.2024 - 04.2026
- Provided courteous, compassionate support to patients while maintaining privacy, confidentiality, and professionalism
- Assisted patients with basic needs and navigation of services to ensure comfort and positive care experiences
- Communicated effectively with patients and families using empathy and active listening to address questions and concerns
- Maintained accurate patient information and documentation in EMR systems to support scheduling, coordination, and compliance
- Supported efficient clinic operations by collaborating with care teams to facilitate smooth patient flow
Education
High School Diploma -
Camden County Technical School
Sicklerville06-2024
Associate of Applied Science - Health Sciences
Rowan College of South Jersey
Sewell08-2026
Skills
- EMR Proficiency: Epic
- HIPAA compliance
- Patient Scheduling
- Patient care
- Direct Patient Support
- Recordkeeping
- Team collaboration
- Interdisciplinary Communication
- Customer Service
- Adaptability & Problem-Solving
Affiliations
- HOSA-Future for Health Professionals, Member
- Ronald McDonald House Charities-Family Support Volunteer
Certification
- CNA - Certified Nurse Assistant
- Basic Life Support (BLS) Certification-American Heart Association, Current
- Microsoft Office Specialist: Word (Office 2016)
Awards
- Star Student- Recognized for academic excellence and leadership (High School)
- Honor Roll- Consistently high academic achievement (High School)
- JV Athletic Award (Girl's Track & Field)-High School
Hobbies and Interests
- Staying active through gym workouts and jogging, exploring new ideas through podcasts and reading, practicing creativity with coloring, and regularly volunteering in the community.
Timeline
Patient Service Representative
Cooper University Health Care
03.2026 - Current
Certified Nursing Assistant
Advanced Subacute Rehabilitation Center
07.2024 - 04.2026
High School Diploma -
Camden County Technical School
Associate of Applied Science - Health Sciences
Rowan College of South Jersey