Personable professional enjoys engaging with customers. Knowledgeable about different types of brews and concoctions. Consistently delivers exemplary customer service. Remains calm and composed in busy work settings.
Overview
4
4
years of professional experience
Work History
Barista
SpartanNash
Walker
06.2024 - Current
Monitored inventory levels of supplies and restocked when necessary.
Operated cash registers to process customer payments.
Provided excellent customer service by responding to inquiries quickly and professionally.
Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Followed safety procedures while operating machinery such as grinders and espresso machines.
Stocked shelves with ingredients needed to make coffee drinks.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Stocked customer service stations with paper products or beverage preparation items.
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Cashier
Burger King
Grand Rapids
12.2021 - 12.2024
Ensured compliance with all safety regulations within the store environment.
Balanced daily transactions on a computerized point-of-sale system.
Greeted customers and answered any questions they had about the store's products and services.
Followed company security procedures for handling large sums of money.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.