Friendly professional with a background overseeing Patients issues with amazing tact and concern. A courteous Guest Services Associate promoting exemplary talents in checking in guests and effectively representing the company brand. Detail-oriented Guest Services Associate with 16 years of experience. Poised and patient successful working closely with broad range of different personalities. Pleasant and compassionate individual offering exemplary Patient care and support. Seasoned Front Desk professional offering 16 years of customer-facing performance. Handles administrative, operational and guest areas to cultivate quality service.
Responsible for inputting complete, correct patient demographic information, updating all patient financial data, verifying, and documenting patient benefits on each account through proof of coverage, inputting visit charge entry on correct payer source and collecting applicable payments due on account. Assists uninsured individuals and low-income families in obtaining health insurance through government programs. The position will support, guide and outreach to individuals and families of diverse backgrounds to enroll in various health insurance programs.