Dental Office Manager
Redlands Dental Surgery Center
Redlands, CA
10.2006 - Current
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Verified insurance coverage and obtained pre-authorizations.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Assisted with medical coding and billing tasks.
- Processed medical insurance claims and payments.
- Reviewed appeals for prior authorization requests and communicated with payers to resolve issues.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
- Managed office bookkeeping with insurance billing and patient payments.