Tara La Fazia
Chula Vista,CA
Summary
Dedicated customer service professional with over 10 years of experience in hospitality, property management, and healthcare environments. Adept at delivering patient-focused care, managing scheduling systems, and resolving inquiries efficiently. Skilled in HIPAA compliance and utilizing tools like Microsoft Office Suite and EMR systems. Proven track record of enhancing client satisfaction and operational efficiency.
Overview
14
14
years of professional experience
1
1
Certification
Work History
On-Site Property Manager
R.A. Snyder
Chula Vista, USA
12.2024 - Current
- Managed day-to-day property operations with a focus on customer satisfaction
- Coordinated leasing activities, tenant screening, and scheduling appointments
- Maintained compliance with company policies and local regulations, ensuring tenant safety and confidentiality
Server/Bartender/Banquet Server
Hilton San Diego Bayfront
San Diego, USA
04.2022 - 11.2024
- Delivered high-quality guest services in a fast-paced, luxury hospitality environment
- Assisted in large-scale event coordination, ensuring seamless operations
- Maintained strict compliance with food safety regulations and brand standards
Manager/Acting General Manager
Red Lobster
Mira Mesa, USA
04.2021 - 04.2022
- Directed daily operations, optimizing workflows to enhance efficiency and customer experiences
- Trained and supervised employees to uphold company standards and provide excellent service
- Managed inventory and implemented cost-effective strategies to meet revenue objectives
Manager
Olive Garden
Houston, USA
02.2011 - 03.2021
- Supervised front-of-house and back-of-house teams, ensuring seamless operations
- Developed training programs to improve team performance and service quality
- Managed payroll, scheduling, and daily financial reporting to optimize operations
Education
Associate Degree -
Community College of Rhode Island
Providence, RI01.2025
Biblical Studies
Berean School of Ministry
Providence, RIBiblical Studies
Azusa Pacific University
Providence, RISkills
- Customer Relationship Management
- Scheduling and Appointment Coordination
- Leadership and Staff Training
- Conflict Resolution and Problem-Solving
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- HIPAA Compliance and Confidentiality
- Multitasking and Time Management
- Typing Speed: 70 WPM
Certification
- Fortune 500 Leadership Training
- Darden School Training Program
- TIPS Certification (Alcohol Safety)
- Food Handler's Certification
References
Available upon request.
Timeline
On-Site Property Manager
R.A. Snyder
12.2024 - Current
Server/Bartender/Banquet Server
Hilton San Diego Bayfront
04.2022 - 11.2024
Manager/Acting General Manager
Red Lobster
04.2021 - 04.2022
Manager
Olive Garden
02.2011 - 03.2021
Associate Degree -
Community College of Rhode Island
Biblical Studies
Berean School of Ministry
Biblical Studies
Azusa Pacific University