Summary
Overview
Work History
Education
Skills
Certification
Timeline
Tara  Cullen

Tara Cullen

Idea Sorceress
Oak Ridge,NJ

Summary

. Multifaceted Hospitality Specialist with strong sales & marketing background and expertise in multiple industries. Enthusiastic about applying diverse skills to all areas of communication, active listening, and analytical problem-solving. Adaptable team player knowledgeable about customer experiences by employing service-oriented behaviors, understanding customer desires, Surpassed Bonuses using Creative Experiential Marketing Initiatives Resulting in Brand Awareness and Maintaining Customer Loyalty. Exceptional Empathic Instincts and a High Degree of Intuitiveness. Ability to Read People, Draw Large Crowds, Present Products and Take Charge during Presentations

Overview

6
6
years of professional experience
3
3
Certification

Work History

Brand Marketing Field Representative

Promo Social/Trusted Herd Various Marketing Firms
02.2021 - Current

.

  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Educated trade and distributor partners regarding brand benefits, products and services.
  • Collaborated with marketing team to create and implement promotional campaigns.
  • Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
  • Approached strangers and interacted in natural conversation with the goal of developing brand loyalty.
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion, Pop-Ups, Gorilla marketing
  • Promoted Vacation Packages to potential clients by describing benefits, demonstrating features, and redirecting concerns.
  • Attended Trade shows Conventions to network among interested parties, generate leads and improve customer acquisition.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Researched current industry trends and competitor activity to stay abreast of resources, technology and best practices.
  • Executed branding campaigns to educate target audiences on product features, benefits and values...
  • Generated leads and created brand awareness in new markets for Travel and Tourism Industry's
  • Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
  • Provided Samsung product samples, coupons, informational brochures, and incentives to persuade people to buy products.
  • Developed strong, honest, and open customer relationships by presenting informational sales presentations to potential customers.
  • Engaged consumers in stores, on sidewalks and at outdoor events to encourage product sampling
  • Coordinated ground and air travel arrangements for business and leisure customers to support satisfaction.
  • Remedied conflict resolution, and dynamic communication skills.

Event Specialist

Various NYC Metro Area Hospitality Staffing Firms
12.2020 - Current
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Helped organize and manage successful events with attendance of over 600 people.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Increased sales significantly by upselling higher-end products to customers.
  • Set up glassware, liquor, and other necessary supplies for special events.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standard
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Concierge Specialist

Luxe Wall Street
NY, NY
06.2017 - 02.2019
  • Coordinated ground and air travel arrangements for business and leisure customers to support satisfaction.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
  • Greet guest on Arrivals & Departures transportation to/ from an Airport, Hotel and Port
  • Arrange vehicles so guests can board in a timely and orderly fashion
  • Hospitality staff at a hotel
  • Facilitated and coordinated transportation services for guests.
  • Greeted guests upon arrival by providing warm welcome.
  • Assisted guests with variety of services and local attraction information.
  • Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.

Education

Some College (No Degree) - Method Acting Meisner Technique

Lee Strasberg Theatre And Film Institute, New York, NY
  • Professional Development: Communications
  • Screen Writers Bible (Workshop)
  • Actors Way (Workshop)
  • Neuro Linguistics Programming (Workshop)
  • Self-Mastery (Workshop)
  • Persuasion Mastery (Workshop)
  • Critical Thinking (Workshop)
  • Body language (Workshop)
  • Masterminds Member
  • Morris County Chamber of Commerce Member
  • American Legion
  • Bergen County Rotary

Skills

  • Bartending License
  • VIP Experiences
  • Legal Standards
  • Servsafe Certified
  • Food handling Certified
  • Flexible and Adaptable
  • Product Description
  • Idea Synthesis
  • Fast Skill Acquisition
  • Interpersonal Communication Relationship Building
  • Network Development

Experiential Marketing

Certification

  • On-Premise Alcohol Seller/Server, Learn2Serve - June, 2027
  • Off-Premise Alcohol Seller/Server, Learn2Serve - July, 2027
  • Food Handler Safety, SafeServe - June, 2025


Timeline

Brand Marketing Field Representative - Promo Social/Trusted Herd Various Marketing Firms
02.2021 - Current
Event Specialist - Various NYC Metro Area Hospitality Staffing Firms
12.2020 - Current
Concierge Specialist - Luxe Wall Street
06.2017 - 02.2019
Lee Strasberg Theatre And Film Institute - Some College (No Degree), Method Acting Meisner Technique
Tara CullenIdea Sorceress