Tara Love
USPS
Del Haven,NJ
Dynamic professional with extensive experience as a City Letter Carrier at USPS, excelling in efficient delivery and customer service. Proven ability to enhance route efficiency and improve customer satisfaction through accountability and teamwork. Skilled in package handling and navigating diverse weather conditions, consistently achieving timely and accurate mail distribution.
21
Years of experience
Work History
City Letter Carrier
7 Years 9 Months
USPS - Rio Grande, NJ | 01.2019 - Current
- Delivered mail and packages accurately to assigned routes
- Learned postal regulations and safety procedures for efficient service
- Utilized handheld devices for tracking deliveries and updating records
- Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
- Navigated through various weather conditions safely while ensuring the prompt delivery of mail items.
- Picked up outgoing mail from letter boxes and in person from customers.
- Planned and cased mail in sequence of delivery for designated route.
- Promoted community engagement by participating in special events such as Stamp Out Hunger Food Drive and Operation Santa.
- Reduced instances of misdelivered mail by verifying addresses before handing off items to recipients during delivery rounds.
- Trained new employees on proper procedures for sorting, organizing, and delivering mail within designated areas effectively.
- Maintained vehicle safety and cleanliness, contributing to a professional image for the postal service.
- Supported the overall mission of the postal service by maintaining integrity when handling confidential information found within mailed items.
- Contributed to team morale by fostering positive relationships with coworkers through effective communication and collaboration efforts.
- Pleasantly greeted and engaged customers, assisting with any mail-related issues.
911 Dispatcher
2 Years 2 Months
Middle Township Police Department - Cape May Court House, NJ | 11.2016 - 01.2019
- Managed emergency calls, prioritizing response based on urgency and nature of incidents.
- Coordinated communication between first responders and dispatchers to ensure efficient resource allocation.
- Utilized CAD (Computer-Aided Dispatch) systems for accurate logging and tracking of calls.
- Provided real-time information to law enforcement personnel during critical situations to enhance response effectiveness.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Read system maps and caller information, and documented details in system.
- Collaborated with fellow dispatchers to maintain a cohesive team environment, fostering seamless communication during emergencies.
- Answered calls from automatic routing
- Managed high-stress situations with composure, providing reassurance to distressed callers while gathering crucial information for first responders.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained accurate records of all dispatched calls, ensuring proper documentation for future reference or legal proceedings.
- Followed established protocols for professional handling of emergency situations.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Unloader
3 Years 1 Month
Lowe’s - Rio Grande, NJ | 01.2013 - 02.2016
- Operated forklifts and pallet jacks to efficiently unload merchandise from delivery trucks.
- Inspected incoming shipments for accuracy and damage prior to processing.
- Organized warehouse space to optimize product placement and accessibility.
- Collaborated with team members to streamline unloading procedures and enhance efficiency.
- Maintained safety protocols while handling equipment and merchandise in high-traffic areas.
- Assisted other team members in navigating large loads.
- Unloaded packages with care and placed in proper staging area.
- Collaborated with team members to complete unloading tasks in a timely manner, ensuring deadlines were met consistently.
- Loaded packages onto pallets and into staging areas as directed.
- Enhanced workplace safety by adhering to company protocols and maintaining a clean, hazard-free work environment during the unloading process.
- Kept facilities clean and organized to promote safe work environments and avoid injuries.
- Upheld high standards of customer service by ensuring that all unloaded products remained undamaged throughout the entire process.
0621 Field Radio Operator
4 Years
United States Marine Corps - Camp Pendleton South, CA | 11.2005 - 11.2009
- Operated and maintained advanced radio communication equipment for reliable transmission of critical information.
- Executed troubleshooting procedures to resolve communication issues, ensuring uninterrupted operational efficiency.
- Coordinated radio traffic during training exercises, facilitating effective command and control among units.
- Trained junior operators on radio protocols and equipment usage, enhancing team capabilities and readiness.
- Developed standard operating procedures for radio operations, improving consistency and clarity in communication processes.
- Monitored frequency usage and adjusted settings to optimize signal quality and minimize interference during missions.
- Ensured reliable communication for tactical operations by troubleshooting and repairing radio systems.
- Provided vital support during emergency situations, establishing rapid communication links to coordinate response efforts.
- Established secure communication lines for critical intelligence sharing among units.
- Contributed to successful training exercises by coordinating simulated radio traffic between participating units.
- Enhanced communication capabilities by installing and maintaining field radio equipment.
- Streamlined information flow with efficient radio message handling, ensuring timely delivery to appropriate parties.
- Conducted hands-on training sessions, instructing fellow service members on proper use of field radios and related equipment for optimal performance during missions.
- Maintained readiness for deployment, conducting regular inspections and testing of communication gear.
- Monitored emergency frequencies to detect distress calls and dispatch emergency response personnel or equipment.
- Followed schedules and procedures for changing frequencies and cryptographic codes.
- Put together and configured antennas, power sources and other equipment to establish communications.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
Education
High School Diploma
Middle Township High School - Cape May Court House, NJ
Skills
- Package handling
- Safe driving
- Memory recall
- Efficient delivery
- Reading comprehension
- Postal regulations
- Accountability
- Safety awareness
Timeline
City Letter Carrier
USPS
01.2019 - CurrentRead more
911 Dispatcher
Middle Township Police Department
11.2016 - 01.2019Read more
Unloader
Lowe’s
01.2013 - 02.2016Read more
0621 Field Radio Operator
United States Marine Corps
11.2005 - 11.2009Read more
Middle Township High School - High School Diploma,
Read more