Tara-Lyn Houle
West Greenwich,RI
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
Work History
Enrollment Services Officer
University of Rhode Island
Kingston, RI
06.2017 - Current
- Counsel and advise prospective, admitted and continuing students and families in understanding the financial aid process and programs available
- Assist with the administration of federal, state and institutional financial aid programs per University guidelines
- Evaluate Financial Aid applications to determine eligibility for various financial aid programs and collect data as needed in keeping accurate record
- This may include performing verification and conflict resolution with federal data base matches
- Exercise professional judgment to determine if adjustments should be made; make award adjustments as appropriate
- Process Teaching and Research Assistantship and scholarship awards per department request
- Maintain competency and professional currency through self-directed professional reading and developing professional contacts with colleagues
- Oversee call center as scheduled
- Contribute to overall success of the office by performing any other duties as assigned.
Enrollment Services Officer
University of Rhode Island
Kingston, RI
10.2016 - 06.2017
- Oversaw cashier functions for the Providence Campus and Kingston Campus as needed
- Reconciled on-line payments for both campuses
- Processed payment files for third party vendors
- Reviewed and processes appeals for late fees and other billing related issues
- Assisted with processing refunds per federal regulation
- Counseled student on all Enrollment Service matters.
Director of Financial Aid
Ridley-Lowell Business & Technical Institute
West Warwick, RI
08.2011 - 10.2016
- Manage the Financial Aid department for the New London, CT, Danbury, CT and West Warwick, RI Campuses
- Duties including: Assisting students and parents in filling financial aid applications and to gain a better understanding of the differences between the grant and loan options offered by the Department of Education
- Responsible for maintaining and processing originations and disbursement records for all students grant and loan awards using EDconnect, EDExpress and COD
- Ensuring compliance with the all Title IV regulations, including maintaining accuracy and approval of the Federal Program Participation Agreement (PPA) and Eligibility Certificate (ECAR)
- Coordination of audit activities for Title IV and the Veteran’s Administration approved programs
- Perform regular updates and training for administrative staff regarding Title IV updates and changes.
Director of Financial Aid
American Institute (Formerly Fox Institute of Business)
West Hartford, CT
04.2009 - 08.2011
Assistant Director of Financial Aid
University of Massachusetts Medical School
Worcester, MA
08.2008 - 04.2009
- Collect and reconcile information regarding students’ debt portfolios and advise students about debt management and credit issues
- Certify Federal Family Education Loan Program (FFELP) and serve as liaison to FFELP lenders and guarantors
- Assist in the management and maintenance of PowerFAIDS database
- Manage the yearly student financial aid application process, perform needs analysis and prepare awards for a caseload of students
- Supervise Administrative Assistant and temporary employees; manage purchasing, staff payroll and vacation schedules.
Director of Financial Aid
Gibbs College
Cranston, RI
09.2005 - 08.2008
Tuition Planner
Gibbs College
Cranston, RI
02.2003 - 09.2005
- Assist in the enrollment process by conducting Financial Aid interview to include counseling of prospective student and parents, completion of financial aid applications, review of eligibility and payment plan estimates for each prospective student.
Admissions Representative
Gibbs College
Cranston, RI
05.2002 - 02.2003
- Conducted one-on-one interviews with prospective students and helping them to discover why school might be a good choice.
Retail Management
06.1998 - 05.2002
Education
B.S., Business Administration -
Salve Regina University
Skills
- Microsoft Office
- Google Suite
- Analytical Thinking
- Information Verification
- Reporting and Documentation
Previous Experience
Retail Management, 06/1998, 05/2002
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel
Timeline
Enrollment Services Officer
University of Rhode Island
06.2017 - Current
Enrollment Services Officer
University of Rhode Island
10.2016 - 06.2017
Director of Financial Aid
Ridley-Lowell Business & Technical Institute
08.2011 - 10.2016
Director of Financial Aid
American Institute (Formerly Fox Institute of Business)
04.2009 - 08.2011
Assistant Director of Financial Aid
University of Massachusetts Medical School
08.2008 - 04.2009
Director of Financial Aid
Gibbs College
09.2005 - 08.2008
Tuition Planner
Gibbs College
02.2003 - 09.2005
Admissions Representative
Gibbs College
05.2002 - 02.2003
Retail Management
06.1998 - 05.2002
B.S., Business Administration -
Salve Regina University
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