Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Loan Officer
Connections Credit Union
Idaho Falls, Idaho
10.2024 - Current
Developed and maintained relationships with potential customers to increase loan business.
Reviewed credit histories, income statements, and other financial information of loan applicants.
Counseled clients on debt management and repayment plans.
Analyzed financial data to determine the feasibility of granting loans.
Conducted risk analysis to identify potential losses associated with certain loans.
Member Service Representative
Connections Credit Union
Firth, Idaho
07.2019 - 10.2024
Provided support to members regarding account inquiries, processing transactions, and resolving issues.
Assisted with the opening of new accounts and processed account maintenance requests.
Balanced and filled ATM
Processed loans from start to finish
Accurately read credit reports
Processed loan applications and documented loan decisions according to policy requirements.
Shift Lead
Petsmart
Pocatello, Idaho
06.2018 - 07.2019
Assisted in the training of new employees.
Monitored employee performance and provided feedback on areas for improvement.
Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
Provided guidance and support to other team members as needed.
Responded to customer inquiries and complaints in a professional manner.
Conducted regular inventory checks to maintain accurate stock levels.
Performed opening and closing procedures such as setting alarm systems, counting money.