Tara McDonald
Rochester,NY
Summary
Dynamic professional with a proven track record at Charisma, excelling in fine jewelry sales through superior customer service and product knowledge. Skilled in cash handling and inventory control, I significantly enhanced sales and customer satisfaction. Expert in fostering teamwork and collaboration, I streamlined claim processing at the Social Security Administration, achieving efficiency and client trust.
Overview
17
17
years of professional experience
Work History
Fine Jewelry Sales Associate
Charisma
Rochester, NY
11.2007 - Current
- Exceeded monthly sales goals consistently by employing effective upselling techniques and offering tailored solutions for clients'' needs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Enhanced customer satisfaction by providing personalized fine jewelry recommendations based on their needs and preferences.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
Claims Representative
Social Security Adminstration
Buffalo, NY
01.2008 - 10.2009
- Enhanced claim processing efficiency by streamlining workflows and implementing best practices.
- Developed strong relationships with clients, facilitating trust and open communication during the claims process.
- Maintained confidentiality of patient finances, records, and health statuses.
- Followed up with customers on unresolved issues.
Education
Bachelor Of International Business Economics - International Studies
SUNY, Brockport
Brockport, NYSkills
- Cash Handling
- Retail Sales
- Product Knowledge
- Team Development
- Attention to Detail
- Customer Service
- Inventory Control
- Inventory organization
- Teamwork and Collaboration
- Inventory Accounts Reconciliation
Timeline
Claims Representative
Social Security Adminstration
01.2008 - 10.2009
Fine Jewelry Sales Associate
Charisma
11.2007 - Current
Bachelor Of International Business Economics - International Studies
SUNY, Brockport